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Amar Chitra Katha Complaints & Reviews

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Last updated Feb 15, 2024
Complaints 38
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Amar Chitra Katha reviews & complaints(38)

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R
raghupanyam
Feb 15, 2024
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Order placed but not shipped for order number 25002

I have placed order number 25002. It is now more than 10 days and the order is neither shipped nor I am provided any update as yet
No response to email sent 4 days ago to customer care email mentioned. The WhatsApp shown phone number is always switched off and the customer care chat with agent is in not available now status...
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V
Vijay Guttula
from Phagwara, Punjab
Oct 15, 2023
Nov 15, 2023
This thread was updated on Nov 15, 2023
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Paid Twice because order was getting failed while transacting, didn't get subscription nor refund till date.

Date 10 Oct 2023

Order numbers #19401, #19400.

Money has been deducted. Received neither subscription nor refund.

Please refund me back my 7000INR...
+2 photos
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V
Vijay Guttula
from Phagwara, Punjab
Oct 15, 2023
Nov 15, 2023
This thread was updated on Nov 15, 2023
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Money got deducted twice for lifetime free subscription, no refund for subscription received yet, no replies from email

Date 10th Oct 2023

Paid 3499 twice.

User Details
[protected]
[protected]@gmail.com

Constantly trying to reach out. no response anywhere....
+2 photos
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K
ksheama
Oct 11, 2023
Oct 15, 2023
This thread was updated on Oct 15, 2023
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Tinkle physical Magazine with order id 17574 and paid Rs 3,499.00

I have pais online for the 3 year physical subscription for Tinkle physical magazine for Rs 3, 499.0/- on Sep13.

I have reached out through multiple means to know teh staus of my order and when it wil be delivered
I am yet to get any response either via mail or whatsapp or phone

Please help resolve teh same ASAP

regards
Ksheama...
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H
hrishikaoberoi
Sep 14, 2023
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Amar Chitra Katha App Lifetime Subscription

I have purchased the Amar Chitra Katha App Lifetime Subscription on 30 August 2023, Invoice No. 15918, Order No. 16919. As yet I do not have access to all the Amar Chitra Katha titles as stated in the advertisement.

I received an email on 30 August from with instructions to login, which was done and informed on the email. However, the subscription is not visible on the App of Amar Chitra Katha. Repeated reminders have been...
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A
aparnasurabhi
from Hyderabad, Andhra Pradesh
Aug 24, 2023
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Order no. 78504 for bulk books not yet delivered

Address:Mumbai

We had ordered in bulk by order no. 78504 on 18th August 2023 but there is no information on the shipment till now and it is continuously showing as 'in process'. All the numbers given for customer care etc. are switched off or incoming calls are not allowed on the numbers. We want to have the order delivered immediately or our money to be refunded....
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B
Budhrani Sandeep
from Pune, Maharashtra
Jul 14, 2023
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On 28 April regarding order # 9111

From: Amar Chitra Katha
To: sandeep.[protected]@usa.net
Subject: Order #9111 confirmed

Thank you for your purchase! You’ll receive an email from the
onboarding team within 72 hrs regarding Digital Subscription
Activation. It will also carry instructions on how to start using
it. If you have any questions, reply to this email or contact us
on [protected]@ack-media.com and...
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S
sidingoa
from Panaji, Goa
Jun 17, 2023
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Refund

It has been almost a month now still my refund is not received for unwanted subscription.

Also neither they have sent any mail or contacted me in this regard....
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A
Anandraj Manik Prabhu
Jun 16, 2023
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Payment made but order not placed

Address:Mumbai

I had placed an order of 11 Amar Chitra katha books on 16 June 2023 amounting to Rs 2091, the payment was done through UPI, the amount was debited but the order was not placed I waited for a few minutes, but nothing happened, I did not receive any confirmation mail from their side I tried calling the customer care but none of their numbers are valid and working. Kindly look through this....
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S
sidingoa
from Panaji, Goa
Jun 9, 2023
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Refund not received

20 days have passed since my first complaint but i have not received any response from the company. Still awiaitng my refund of Rs. 943/- debited from my bank account in authorised manner on 15/5/23
My phone no. [protected] and email : [protected]@redifmail.com...
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S
sidingoa
from Panaji, Goa
May 29, 2023
Jun 17, 2023
This thread was updated on Jun 17, 2023
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Reg. Refund

Ten days have passed but neither i have been contacted nor any refund credited to my bank account....
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S
sidingoa
from Panaji, Goa
May 22, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised renewal done

Address:Panaji Goa

[Resolved] Amar Chitra Katha — Refund for subscription
S
sidingoa
from Panaji, Goa
May 19, 2023
May 20, 2023

Address: Panaji Goa

Though i had subscribed for free subscription of amar chitra katha for a period of 6months after 6months my bank account was debited for Rs. 943/- on 15/5/23 as renewal of subscription without my knowledge.

At the time of subscription...
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S
sidingoa
from Panaji, Goa
May 19, 2023
May 22, 2023
This thread was updated on May 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for subscription

Address:Panaji Goa

Though i had subscribed for free subscription of amar chitra katha for a period of 6months after 6months my bank account was debited for Rs. 943/- on 15/5/23 as renewal of subscription without my knowledge.

At the time of subscription by default auto renew option was selected by default but while renewal my consent for debiting the said amount of Rs. 943/- was not taken.

I had got this subscription through Times...
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V
Vikas108
Apr 3, 2023
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Refund of unauthorised debit of amount

Hi

I subscribed to the ACK app in Sept'22 with mobile no.[protected] and email id: [protected]@gmail.com.

However, after subscribing and registering for the auto renewal, I tried to cancel the auto renewal.

But, I did not find any option on its app, however, i sent emails to company on 18.09.2022 & 20.09.2022 at [protected]@ack-media.com asking for the same. They didn't respond. Copy of the email sent...
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D
Dolondas
Mar 26, 2023
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Non receipt of Order 70248

Address:BLOCK B7, FLAT 1703, ELITA PROMENADE, RBI LAYOUT

Hi, I had placed this order on 3rd of March and am yet to receive delivery. If Delivery cannot be done, need refund please...
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D
Deepika U S
Mar 24, 2023
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Subscription issue

I opted for 3month subscription and made the payment on Mar 23rd.
However after payment in mobile app, it still says you need to subscribe.
Please check the issue. I have already mail the team with the payment screenshot....
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S
Sksammi
from Powai, Maharashtra
Dec 12, 2022
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Amar Chitra Katha Order not received after confirmation

Bought the ACK lifetime membership on 9th Dec 2022 from grabon and have received the receipt from email.
But till now no communication from ACK team neither the membership got activated.
Have sent them numerous emails but no response....
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M
Mukesh Bhargava78
Dec 8, 2022
Dec 17, 2022
This thread was updated on Dec 17, 2022
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Bought lifetime subscription online, got the books NO DIGITAL ACCESS

Address:Mumbai

No way to access the digital subscription
ACK app development does not recognise the purchase
The phone numbers are all changed,
Raised complaint, no revert

Most likely I have been defrauded...
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R
Renjit_1975
from Thiruvananthapuram, Kerala
Nov 1, 2022
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Paid for the books and books not delivered

On October 22, 2022 I have paid Rs 4599 to Amar Chitra Katha Private Limited, But so far the books not delivered. Though I have mailed them regarding this subject, I am yet to receive the books...
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G
Guruvammal
Sep 7, 2022
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Order not received after confirmation

Payment made successfully and order confirmation received on 26th August for lifetime subscription of Amar Chitra Katha app and Tinkle comics app.However order still not received even after follow up...
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