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Times Of India Complaints & Reviews

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Updated: Jun 15, 2025
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Times Of India reviews & complaints page 133

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R
RASHEED AHMED S.H.
from Delhi, Delhi
Apr 5, 2010
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Address: Chennai, Tamil Nadu

TONDIARPET NEWSPAPER AGENT T R RAJU NEWS HAS STOPPED DELIVERING TIMES OF INDIA COPY FROM MARCH 15TH ONWARDS,EVEN THOUGH I HAVE FORWARDED HIM TIMES OF RENEWED SUBSCRIPTION ORDER TO THE AGENT.

IT IS INFORMED OVER PHONE THE NEWSPAPER AGENT(MOBILE NO.[protected]) THAT THE COPIES WILL BE FORWARDED FROM APRIL 15TH ONWARDS ONLY.

I AM THE FOUNDING MEMBER SUBSCRIBER OF THIS NEWSPAPER AND IAM CONTINUOUSLY SUBSCRIING THE PAPER. HOW COME THE PAPER STOPPED FOR ONE FULL MONTH.

I FEEL SORRY THE ATTITUDE OF SERVICE VENDOR.

PLEASE GIVE SUITABLE INSTRUCTION TO DELIVER THE COPY AT MY DOORSTEP IMMEDIATELY.
Aug 14, 2020
Complaint marked as Resolved 

Times News Paper,Chennai — Non receipt after subscription

Dear Sir,

I had subscribed to Chennai edition of Times Newspaper on 11th of July 2008 vide receipt number TOI NAA 023452 in the name of Nanda Kishore A S. But to my dismay I find that they are unable to deliver my copy till today. All my requests seem to have fallen on deaf ears and promises are being made everyday that the same will be sorted out by the very next day. However, it remains undelivered and i am forced to lose my temper daily.
I would like to know what is wrong with my details and if there is still something to be sorted out I request you to cancel the same and return my money because the experience has been rather traumatic


Regards

Nanda Kishore
Mylapore
Chennai
[protected]

Times Of India — late receipt of newspaper through vendor

dear sir,

i a regular reader of times of india from last so many months i am facing problem of service through vender he does not supply me the newspaper on time i normally get newspaper after 8.30 am everyday i have already made request to him so many times but he does not give any attenetion to it even i visited there soceity but nobody could do anything even i visited the corporator of our area but all in vein in fact because of his service issue lot of people have stop using newspaper please help me or guide me whom should i approach to resolve the problem

Times of India (News Paper) — Non Receipt of News Paper

Dear Sir,

I have paid yearly subscription for Times of India in the Month of February.

It was informed to me that News Papers will be starterd in 15days.

Till date I have not received any copy of the news papers.

Times office people are saying that they have started April but I have not received it yet.

Thanking You.

The times of india newspaper — non receipt of newspaper

I am Virabadran G residing at Mogppair East Chennai. Earlier I was at Surat and I was a regular subscriber of TOI newspaper. Hence on my return to my native place I chose to subscribe for TOI in preference to another English daily. I paid a one year subcription of Rs.300/- to a local agent in the first week of February 2009. But ever since the payment was made, I was not getting the paper regularly.

But all of a sudden, since 10th of August, the delivery of the TOI Newspaper has been stopped. This is not good advertisement for the TOI.

I donot know where I should lodge a complaint.

The TImes of India — Non receipt of complete news paper

I am regular reader of The Times of India since last 35 years . I am regular getting news paper but it is uncomplet particular on Sunday I am not getting Sunday Review , after being asked from vendor he told that they are not getting the same from Ahmedabad.

Kindly advise to TOI to supply the same to reader as pages mentined in news paper.
I need to subscribe for the times of india newspaper for 1year subscription so please contact me on this number [protected].

Times Of India — non-receipt of newspaper

I have been subscribing to Times of India chennai edition since October 2008. I renewed the subscription in September 2009 for one more year. For the past one month, the receipt of paper is irregular and there is no paper delivery for the past two weeks. Complaints tothe local agent, to whom I paid the subscription and the customer care did not yield any results.

M C Faizur Rahman
Kolathur Chennai.

Phone 26504786, [protected]

Times Of India — Non receipt of News Paper

I have given a cheque and payment had already been deducted from my account on 12 jun but the news paper Times of India is not started yet. i have given the cheque on 09 jun and the paper was to start from 15 jun. my residential address is house no 50,10th street, padmavathy nagar extension, tambaram east chennai 73 my mobile no [protected]
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    Ajay Dimri
    from Delhi, Delhi
    Apr 1, 2010
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    Address: Gurgaon, Haryana

    Hi, I want to bring to your notice that our News Paper Hawker is charging some additional amount as service charge from all the residents of our society (Sujjan Vihar,Sector 43,Gurgaon,Haryana)

    I request you to please take action against this vendor Vaishno News Paper Agency and instruct him not to charge any additional charges.

    Look Forward to your reply onthis.

    For any further information please revert back to me.

    Thanks n Regards

    Ajay
    Aug 14, 2020
    Complaint marked as Resolved 

    Times of india paper — Charging Extra Money

    Our local vendor is charging extra money for Timesofindia newspaper. We only take TOI from him. monthly the charges should be around 65-70 ruppes. But instead he charges 100 Every month. The price as mentioned on the paper is Rs. 2 (monday till friday) Rs. 2.50 (saturday) and Rs. 3 (sunday). Every month for the last one and a half years he has been taking 30-35 ruppes extra.

    newspapers — charging extra money

    all the regular newspaper distributors are charging extra money per month, other than the total of the cost of the newspaper.
    (charging Rs 100 per month for every newspaper)
    they are charging extra money. which is wrong.
    Hi,

    My problem is same as above, our newpaper vendor is also charging the
    addtional amount, which he calles as service charles. I request you to
    Please take action against him.He is running Vishno Newpaper Agency.

    Thanks

    With regard

    jyoti
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      Vijay Dev
      from Noida, Uttar Pradesh
      Mar 29, 2010
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      Address: South Delhi, Delhi

      VOX MOBILE, I ORDERED THROUGH TIMES OF INDIA READERS OFFER HAS VIRTUALLY ZERO IN QUALITY. FM NEVER WORKED, NO SHAKE FUNCTION AS PROMISED, NO BLUETOOTH, VERY POOR & LAGGING DISPLAY,ETC., MAKE PHOME CALL ONLY WHEN LOUDSPEAKER ON, ETC.

      BUT THE MOST PATHETIC THING IS THERE IS NOBODY TO HELP OR EXECUTE CUSTOMER COMPLAINTS, I HAVE SPOKEN TO 5 CUSTOMER CARE EXECS(IN A MONTH), EVERYBODY PROMISED TO REPLACE THE SET WITH A NEW, BUT IT WAS A FRAUD PROMISE, NEARLY 2 MONTHS GOING ON, NOBODY HAS VISITED ME.

      SO IT MAY BE THE WORST TIME FOR YOU IF YOU DECIDE TO PURCHASE A TIO READERS OFFER! IT IS A CHEATING BUSINESS, REALLY.
      Aug 14, 2020
      Complaint marked as Resolved 
      yeah man i just orderd a 3'2 inch touchscreen mobile just like the nokia c6 01 which is on the 2nd july ad
      I hope it works properly i orderd it by COD: Rs.2999 and 199 delivery charges.

      Has anyone else ever orderd a mobile like the nokia c6 01 by the times of india readers offer.

      I[censored] have please tell me how did it work cause it will be delivered on 13th july.

      My email id is : [protected]@yahoo.com
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        SK Shirguppi
        from Mumbai, Maharashtra
        Mar 27, 2010
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        Address: Mumbai Suburban, Maharashtra

        I am regular avid reader of TOI daily. In the last 3 months or so the paper distributor in our area(Marol Military Road) has been delivering the newspapers between 7-9am stating reasons of delayed receipt of newspaper from TOI itself. Today(28-Mar) it was delivered at 8.30am. Today's delay is deu to delay in receiving from TOI. I am told that they received from TOI only at 7AM. I am one such person that if I do not have the fresh paper on hand by 6am then my day does not start. This delays further all my activities of the day. I its quite unbelievable and I fail to understand why TOI is delaying the distribution of the paper in first instance. Further the newspaper vendors have their own methods of distributing from the central channel to the local distributors. Our area distributor and the central distributor have formed a cartel that no one else can distribute the paper in their area except themselves due to which consumers like us have to live with whatever delivery speed we get from such local distributors. When we ask why such delays are happening they further argue with us that TOI has delayed the distribution and we have no control over this delay and hence delay in our distribution. This will bring a bad image to TOI just because of bad distribution channel and ultimately loosing credibility and market share due to wrongful doing by the distributors. I think TOI should look at creating a fair competition amongst the distributors so that customers have a choice depending on the quality of the performance of the distributors. TOI should check and get feedback from their customers on regular basis and evaluate the performance of their distribution channel to keep a check on them. I would expect some stricter action and penalty to be imposed by TOI on such distributors who violate the quality norms thus ensuring the customers satisfaction. Hope TOI will see this complaint in the right earnest and take corrective action on this without any further delays.
        Aug 14, 2020
        Complaint marked as Resolved 

        Times Of India - Daily — Delivery of TOI daily at 9am

        I went for the annual subscription of TOI daily newspaper since Feb 2009. I stay near Padi, Chennai- 600050.
        Till date the paper is delivered at or after 9am. In my street, there are around 5 subscribers who requested to deliver the paper at 7am to the TOI agent named "Mr.Chandran", also we called up the TOI office and registered the complaint regarding the same. No action has been taken yet on this issue.

        Please advise on the next step to be followed on this regard.

        Times Of India — delay in receiving newspaper

        i live in STES campus, vadgaon bk, pune, from last 3 months i am receving times at around 8.30 to 9 am, i think for a newspaper as old as 200 yrs its a matter of concern, the thing is that this is happining in a city like pune, think what can happen in remote areas
        I had subscribed for TOI for one year with Rajaram Matabhik Yadav who sits outside Milan restaurant near Pritam Restaurant at Dadar East. All others bring TOI before 7 AM but this man delivers at around 4 PM. Inspite of telling him to either deliver on time of refund balance money, he is doing neither. If many others start doing like this, nobody will subscribe for annual subscription. Please help.

        Aspi - Dadar East
        Cell: [protected]
        AS PER ORDER NO. NAI 028336 I paid annual subsce for TOI for 2012.2013 but since two days my paper vendor RAVI at Ambttur stopped supply of paper and says that my subsc.period is over.May I know the contact no. of Ambattur TOI distributor to move further in the matter
        Rao, Ambattur
        [protected]
        Rajaram Matabhik Yadav is absconding since 8th August, 2016. I have not received the papers for the last for days. He sits near Milan restaurant at Dadar East. He has put the board stating "PAPER BANDH HAI" I paid him for TOI subscribtion for 3-years in advance on pretext that I will get TOI for very cheap rate.
        Please take severe action on him at your earliest.
        K.C. CHHAYELA.
        24- Mehta Mahal, 89-DSP ROAD,
        DADAR EAST, MUMBAI-400014
        Mobile No. [protected].
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          Zaheer Ahmed Mulla
          from Hyderabad, Telangana
          Mar 21, 2010
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          I have subscribed for The Times of India and Sunday Times in Dhamaka offer on 2nd Jan 10 for 6 months and It was supposed to be impleted by 16th Jan 10. However till now I have not recieved a single copy of the same.

          In this regard I have called your office at[protected] and emailed the compalints many times in last two month and informed the same but action is not yet taken and I am still not receiving the news paper

          below are the details of subscription

          Receipt No. 150263 (The times of India) and 157793 (Sunday Times)
          RRE Name : B Sravan Kumar
          RRE Cell #: [protected]
          RRE Code: R01235
          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            Ashutosh
            from Bengaluru, Karnataka
            Mar 16, 2010
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            Times of india news paper is now regularly printing nude/semi-nude pics of women. It seems like nobody is stopping them of doing same.
            If news papers are allowed to print nude/soft porn pics, then what is wrong with channels like fashion tv where girls are models and they have to wear the relevant type of clothing without considering what is hidden and what is exposed.

            Its a shame that nobody is caring about the purpose of such pics in news papers.
            Aug 14, 2020
            Complaint marked as Resolved 
            Beside spreading pornography Times of India articles encourages Pre-Marital Sex and Live-In Relationships. Marriage and family values are promoted as untrendy. Some may ask what's wrong with that? Why do you think in the west people are starting to promote 'abstinence from sex before marriage' in colleges. Even in West teenage pregnancies are viewed as detrimental to society. We need to wake up and act now to stop such news media which promote erotic journalism from advancing too far or India will soon end up as a country known for its high teenage pregnancies and high promiscuity among teenagers. If as a Parent or as a concerned citizen if you want to do something to stop this please sign the following Petition.
            http://www.gopetition.com/petitions/stop-reading-times-of-india-the-pornographic...
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              A
              Aarati Tamorea
              from Pune, Maharashtra
              Mar 13, 2010
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              We have been regular subscribers of Times of India news paper. At December end, we shifted from bandra to borivali. Hence we wanted the subscription to get transfer to new location. After contacting TOI marketing agen t who collects the cheque, we came to know that we have to contact TOI helpline. On January 5 2010, called TOI office to put transfer request. After 2-3 follow ups the officer person confirmed that scheme has been transferred. When i contacted local vendor in borivali, he informed that transfer is lengthy process and will take more time and he can not accept the Subscriber's coupon which we are having. Moreover the local TOI agent could not assure us that coupons which we are having will be utilized by new vendor. In fact local agent stated that, the news papers are still being transferred to old agent. hence despite making payment in advance, we have to still keep in paying to new vendor.
              I have following queries:
              1. What action TOI is going take so that we, the customers who have already made payment for the services actually get the service without any problem
              Currently we are having 2 months valid coupons i,e 16 Feb - 15 Mar and 16- Mar - 15 April 2010. If the papers are not delivered to us, then who is getting benefitted ?
              2.What will the validity and significant of the coupons which we are having currently ? Why is TOI local agent not able to assure local vendor about payment ?
              Its ridiculous that because of inproficient agent a customer has to suffer
              3. Why the process of transferring scheme is not transparent to any of the party involved in entire supply chain ? (each one keeps pointing finger's to others which is absolutely unprofessional & irritating)
              4. why transfer process is quick? we could easily do other formalities like telephone connection, gas connection etc, then what is big deal about newspaper ?
              Aug 14, 2020
              Complaint marked as Resolved 
              RELIANCE NETWORK THE WORST NETWORK.
              DEAR FRIENDS OF INDIA I AM NRI, AND I TOOK A USB OF RELIANCE PAY RS 3000 THOUSAND CASH BUT THE SEED& THE NETWORK IS SO BAD THAT I ADVICE THE ORDER PEOPLES NOT TO GET THIS NETWORK.I MADE MANY COMPLAINS BUT THERE WAS NO RESULT, THEY TOLD THAT THEY WILL SEND ME SOMEONE BUT ITS THE FIFTHDAY STILL SOMEONE IS COMING IN COWCARD.IS THIS RELIANCE OFFER THER COSTMERS.
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                MILIND SATALKAR
                from Mumbai, Maharashtra
                Mar 5, 2010
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                I AM FACING PROBLEMS WITH VENDOR THE WHO HAS SUDDENLY STOPPED GIVING MT ALONG WITH TOI AS PER THE 6 MONTHS SUBSCIPTION . HE SAY TOI DOES NOT GIVE HIM THE FREE COPY . WHEN CONTACTED TOI PEOPLE THEY SAY THEY GIVE THE COPY BUT HE SELLS THE SAME TO OTHER CUSTOMER.
                IN THIS TOI SHOULD ENSURE TO GIVE THE VENDOR THE MT COPY & HE GIVES TO ME . BUT IT SEEMS ONCE TOI GETS THE SUBSCRIPTION MONEY THEY ARE NOT BOTHERED ABOUT- THE CUSTOMER .
                SO CAN ANY BODY GUIDE ME HOW TO RESOLVE THIS PROBLEM.

                MILIND SATALKAR
                B-11, TRIDAL CHS ,
                MITHAGAR ROAD ,
                MULUND ( E)
                MUMBAI -400081
                Aug 14, 2020
                Complaint marked as Resolved 
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                  D
                  Dr RP Pathak
                  from New Delhi, Delhi
                  Mar 3, 2010
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                  Charges for Combo offer of News Paper

                  Sir I am buying The Times of India News Paper under their combo offer scheme (in which the both papers comes at Rs. 6.00 and Sunday Rs. 8.00.) Vendor in Dwarka New Delhi(Vendor's name RAVI NEWS AGENCY, B-1/157, Madhu Vihar, Street no.81, Dwarka Sector-3, New Delhi-11059) charged fot the month of Feb 2010 Rs. 195/-( for 28 days- 24 normal and 4 special). A clarfication may please be given regarding the rates....
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                  D
                  Domnic
                  from Pune, Maharashtra
                  Mar 2, 2010
                  Resolved
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                  I had to travel to dadar on 02.03.10, so i caught a volvo A/c Shivneri bus from Wakad stop. the conductor at the bus stand charged me 225/- so i go the last seat no: 43. but after a while as the bus touches Express Highway. the A/c of the bus was completely not working only it had the blower going on.. people in the bus were sweating like anything..after a while the bus stopped at the food mall near lonavala. again we started the journey again the same think.. hence i approached the Driver and told about it.. he told me that the A/c Temp is full.. but were as i saw it was only 18... any how we reached dadar. and had a talk with the shift incharge of MSRTC at dadar. myself and other guy we told him the problem.we were surprised to hear his answer by saying that.. those bus are running under contract so we cant help.. he just told us to give a complaint thats all.. this is the way how MSRTC offer service to people even after charing a huge amount.
                  Travel Date : 02.03.10 Wakad to Dadar
                  Volvo Shivneri MH15-AK-994
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Times Of India — PUBLISHING OLD NEWS IN TRIPURA EDITION

                  BEING AN AVID READER OF TOI I FEEL VERY UPSET WHEN THEY CHARGE EXTRA AMOUNT FOR THE NEWSPAPER AS AIR SURCHARGE+THE COVER PRICE BUT PUBLISH ALL OLD NEWS ITEMS WHICH HAVE BEEN PUBLISHED EARLIER IN THE KOLKATA EDITION.THE TRIPURA EDITION IS NAMED AS *KOLKATA.WHY THIS HAPPENS??THIS IS NOT EXPECTED FROM A NATIONAL DAILY
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                    dumbre.akshay
                    from Mumbai, Maharashtra
                    Feb 26, 2010
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                    Times of India gives skim of Rs.5 of paper with supplement of Mumbai Mirror or Maharashtra Times, but I experienced many news paper sellers refuse to give Maharashtra Times instead of Mumbai Mirror. Paper seller near Thane(W) stn., Lokmanya Nagar, Sawarkar Nagar do not provide this skim on stall. The strict action must be take these paper sellers.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      V Anand
                      from Gorakhpur, Uttar Pradesh
                      Feb 22, 2010
                      Resolved
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                      Sir/Madam,

                      I have subscribed TOI on 27th Oct 2009, Order No. DAC0012811 under Times ‘Celebration Offer’ in which we were to receive GIFT i.e., A specially Customized Travel Bag. As per Terms and Conditions, gift was to be delivered to us within 8-9 weeks after realization of our Cheque, Dt.[protected], drawn on Punjab & Sind Bank, Sector- 24, NOIDA. But after repeated reminder to my vender (on which he always tells to call on Reader Service Cell) and trying ‘Reader Service Cell’ on[protected] several times (which is never picked by anyone) , I never received any gift till now i.e., February- end .

                      I request you please look into the matter and order the concerned person to deliver my gift as soon as possible.

                      Thanking you.

                      V Anand
                      Mail id: [protected]@yahoo.com
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Munish Jain
                        from Chennai, Tamil Nadu
                        Feb 17, 2010
                        Resolved
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                        Hi,

                        This is bring to your notice that i subscribed to the times of india chennai ed in September 2009.

                        I have shifted my house in Velachery and informed the same to the agent but I am not getting the paper since last one month. Whenever I talk with the agent in Velachery (Chennai), he always tells me that he has informed Times of india office. He is not giving me my coupans and also not giving me my order number. I have few detals with me. please see if you can help me otherwise I have to Say Good Bye to time of India.

                        Name :- Munish Jain
                        Mobile :- [protected]
                        Chq number deposited in TOI - 468536 (Axis Bank)
                        Cheque cleared from Bank[protected].
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          amit2301
                          from Kolkata, West Bengal
                          Feb 13, 2010
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                          The amount paid to the Bennet Coleman & Co. Ltd. at KOLKATA through cheque was cleared on 31.12.2009. Till date I'm yet to receive the coupons. Can someone help by sending me the email of the CMD of the times of india?
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Ref.: subscription no.: NAJ027615

                          Dear Sir,

                          I am getting frustrated to resolve the issue between our newspaper vendor Sandhya News Mart (Mr. Babu - Mobile [protected]) and TOI. I have been paying for annual subscription since the last 3 years. The current year I have paid for the annual subscription - application reference number referred above. Our news paper agency has been making our life impossible for no fault o[censored]s and asking us the TOI monthly amount since he claims that the he has not been get the money from TOI.

                          He has been asking us some other document which obviously I have not received inspite of the subscription. I have spoken to several people in your Chennai office who have assured us that this problem will be resolved immediately. Its been a month since I spoke and todate I do not see any positive results. I cannot imagine a responsible organisation like yours cannot resolve this issue and everyday in the morning I have to face the newspaper agency which ends up in arguments. Today I have finally paid the TOI money to him. It seems that once we pay the subscription amount we are suppose to receive some slip that your subscription agent is suppose to hand it to over to us which inturn we have to give it to the news agency for getting their dues. I have not received this slip. Our subscription is until July 2013. I would appreciate if you could immediately resolve this issue failing which I will have to escalate this issue to the next level and the consumer forum.

                          I once again request you to resolve this issue between you and your agency and ensure that I get my daily subcription without any stoppage. for now I have paid this news agency for the last month TOI because of his torture.

                          Awaiting your reply and resolution to this problem at the earliest.

                          Best regards,

                          Rohit Chitnavis
                          M: [protected]
                          I was regular reader of TOI but discontinued recently and reading others, reason - TOI office at kolkata - contact no.[protected]Behala area) has refused for renewal of annual subscription, said policy is withdrawn. if you are reconsidering to resume subscription policy, I am interested for membership, request to contact by concern at email.
                          [protected]@gmail.com.

                          Best regards,

                          Sanjit Baksi
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                            jose john
                            from Nagireddipalli, Telangana
                            Feb 11, 2010
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                            Sir,

                            At present we are residing at 'House No 6 Rajaji street, Main Road, Kamaraj Nagar, Avadi, Chennai 71'. Earlier the news paper was supplied at 'Plot No 3716, LIG 1, T.N.H.B, Avadi, Chennai 54'.Since I changed my Residence. it is requested that the news paper may please be supplied...

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                              K
                              karnail s. kataria
                              from Delhi, Delhi
                              Jan 30, 2010
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                              I/my household has lived life with Times of india. We loved it as our family member when a new entrant " Mail Today " was also introduced to our family a few years back. We stay in Sarita Vihar ( F-217 ), New Delhi since 1992. The vender Sanjay - Vijay have been effectively making deliveries till recently. But it seems that the vending agency has lately changed hands resulting in late deliveries invariably after 8 AM daily.First week of Jan. Sh. Vijay came to our door with your local area sales executive ( for Mail Today ) when issue of late deliverie was pressed before them, Sh. Vijay tried to provide a solace that issue of late deliveries would be taken care by the vender. Further one month has passed and deliveries continue to be after 8 AM. Today, the delivery boy while putting the news paper could be again spoken to on the same issue. He not only claimed to Sanjay, the vender but was also rude that papers are coming from your end late and nothing can be done. Where as contrary to fact I had noticed other delivery boys going on their bicycles for the delivery in the colony during my morning walk around 6.30 AM. Sh. Sanjay refused to accept this and told his assistant to stop delivery to my place from tomarrow. I explained to him that the vender Sanjay - Vijay has already recieved payment for both the news papers in advance ( Times up to March 2010 and Mail up to April 2011) and he can not stop deliveries just because he do not want to make it little early in the morning.

                              I do hope and trust that the above shall recieve your due and immediate attention so that any of said like irresponssible vendors is not allowed to tarnish the image of TIMES GROUP. Please send your remdial action in my mail or on mobile [protected] so that I/my household is not deprived of our love for THE TIMES.

                              Yours,

                              Karnail S. Kataria
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                                R
                                RAMASAMY
                                from Tiruchirappalli, Tamil Nadu
                                Jan 27, 2010
                                Resolved
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                                Resolved

                                I HAVE PAID A SUBSCRIPTION OF Rs. 299.00 FOR ONE YEAR AS PER TOI ADVT. BY CHEQUE. THE CHEQUE HAS BEEN CLEARED WITHIN COUPLE OF DAYS AND THEY INFORMED THAT THE ISSUE WILL START FROM 15.12.2009. EVEN AFTER REPEATED COMPLAINTS WITH THEM TILL NOW NOT RECEIVED THE ISSUE. IN TURN LAST WEEK(22.01.2010) TIMES OF INDIA COME BACK WITH A MAIL SAYING THAT AFTER RECEIVING THE PARTICULAR MAIL CLAIMED THAT I WILL GET A COPY WITHING 48 HOURS. BUT TILL NOW EVEN AFTER 5 DAYS OF THEIR WRITTEN COFIRMATION IT HAS NOT FULFILLED. IT SEEMS TO ME THAT THEY ARE CHEATING BY GIVING WRONG ADVERTISMENT OR WRONG COMMITTMENT. SO I AM REGITERING THIS COMPLAINT WITH YOU FOR GETTING ME THE ISSUE. MY SUBSCRIBTION NUMBER IS NAC 962272
                                +1 photos
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                India Today — no issue received after giving cheque in jan 2009

                                dear sir

                                i have sent cheque no 570550[punjab national bank, lucknow]dated 1.1.2009 for the subscription for india today.[ for 5 years]

                                previously i had enjoyed 5 years of subscription nicely.
                                but this time there was a scheme of reebok shoes also with the subscripton.
                                my cheque has not been cashed till date. its been 4 months now.
                                kindly check and let me know.

                                dr mohit khemchandani
                                I have the same complaint. I have paid the amount 2 months back and till now no delivery. Have called customer care couple of times and even sent mails to CRM, INDIATIMES. Got reply but still no delivery. Here giving the mail conversation that I had with crm, chennai.

                                -------Original Message-------
                                From: crm.chennai
                                To: Shijo Thomas
                                Subject: Re: No delivery
                                Sent: 22 Jan '10 11:17am

                                Dear Sir,

                                We have taken note of your complaint regarding the supply of TOI to your address. We will resolve it within 48 hrs from the time of you receive this mail.

                                Assuring the best of our services at all times.

                                Regards,
                                CRM TEAM.


                                Shijo Thomas ([protected]@alanee.com) wrote*:
                                >
                                >Hi,
                                > I am Shijo Thomas residing at Ramnagar, Venlachery, Chennai. I
                                >have made a anual subscription of "Times of India" on 27th November 2009 by
                                >paying full amount. My order no. is nac060741. But still I didn't got any
                                >delivery. I called up the number which in there in the backside of my
                                >receipt (ie. [protected]) several times and registered complaint. Recent
                                >complaint number which got registered is 259711. But still no action taken
                                >and no delivery. Today i got informed from [protected] that they have
                                >forwarded the complaint to a local agent and told me to check with this
                                >agent (His no is [protected] ). I have tried on this number, but he is not
                                >attending.
                                > Hope you will take further action to get the news paper delivered.
                                >
                                >Regards,
                                >Shijo Thomas
                                >


                                Disclaimer :-
                                The information in this e-mail and any attachments is confidential and may be
                                legally privileged. It is intended solely for the addressee or addressees. If you are
                                not an intended recipient, please delete the message and any attachments and
                                notify the sender of misdelivery. Any use or disclosure of the contents of either is
                                unauthorised and may be unlawful. All liability for viruses is excluded to the fullest
                                extent permitted by law. Any views expressed in this message are those of the
                                individual sender, except where the sender states them, with requisite authority, to
                                be those of the specific TIMES GROUP company.
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                                  R
                                  Rehana Saifuddin Kantawala
                                  from Mumbai, Maharashtra
                                  Jan 22, 2010
                                  Resolved
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                                  Resolved

                                  My name is Rehana S K. I am a resident of Ankleshwar.
                                  My complaint is about the pages which the times of India supplies everyday.
                                  Everyday the pages on top says 23 or 26 pages.but the total pages are only 18-19.
                                  Why is that? they take the amount 3 Rs perfactly but don't give the right amount of pages.
                                  Please see to my query.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  My name Is Rehana S K.I am a resident of Ankleshwar.Still there is no reply to my query about the less numbber of pages in my newspaper.Today also (i.e) 25/1/10.there were total 30 pages but I recieved only 22.
                                  This is the problem for me for everyday.
                                  Please respond to my query as soon as possible.
                                  My name is Ajay I am a resident of Nehru Nagar, Barmer ( Rajasthan).
                                  My complaint is about the excess charging of monthly bill Rs130 against actual bill of Rs 81 and I am taking Jaipur addition.
                                  Please see to my query.
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                                    S
                                    SANJAY RATHI
                                    from Mumbai, Maharashtra
                                    Jan 22, 2010
                                    Resolved
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                                    Resolved

                                    Dear Sir ,

                                    i was regular reader of your paper ans have subscribed the same again though the delivery last time also was not proper no papewr on sundays but this time you have crossed the limit as we have not recd single issue
                                    am very offended by the content on Times of India portal for publishing sleaze in the name of entertainment on the front page of the web-site while relegating most of newsworthy items to a link that one has to click on; The absolute lack of censorship offends most moderate sensibilities, and is very demeaning to women...

                                    my receipt no CR 1764
                                    payment mode cash by R.Sam Raj [protected]
                                    he asked me to contact Mr.Kaja [protected]
                                    he is asking to cxontact one more person u people r playing fool o[censored]s pls do the need ful because your hewlpline no [protected] is always in voice mail which is again not correct
                                    thanks
                                    Sanjay Rathi
                                    [protected]
                                    146/1 first street
                                    pearl apprtmnt
                                    3 Rd floor
                                    vardhaman garden
                                    secreterait colony,
                                    Kellys, Chennai - 600 010.
                                    +1 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    We have subscribed for 6 months scheme and paid full amount for newspaper Times Of India at hyderabad, We started receiving news paper from 15th november. It was delivered well till 2nd of march, we are not receiving newspaper since 3rd march, we have contacted distributots but they are not responding, one of them is giving same answer 'I will look for that tomorrow' and that tomorrow didnt come yet. another one is not picking up my call. I am very disappointed with Times Of India team as I feel I have been cheated by them, as I have paid for 6 months and got service only for 4 and 1/2 months. These are contact numbers of Distributors Shiva- [protected] and Ramesh - [protected]. I am writting to you so that you can take some actions against these people, I believe this complain will be processed soon. thanks in advance.
                                    sir,
                                    I reside at Nerul, Navi mumbai.I was a subscriber of DNA newspaper.I wanted to subscribe to Times of India& Maharashtra times .Accordingly i had given cheques of required amounts to my vendor in december.I received my copies regularly.But two days back my vendor(Salvon-[protected]) informed me that he is going to stop the subscription since the cheques have not been collected yet by the Times people.He informed that many subscribers are affected like me in Nerul .Thanks.
                                    For the past 1 week I'm not getting my news paper, they r not
                                    delivering of news paper why? I don't know
                                    I have taken 1yr subscription. My order no.NAC053411.
                                    My name is Subhendu Roy staying at Ramapuram,Bhajanai Koil Street
                                    Contact No.[protected]

                                    Subhendu Roy
                                    This is third time I'm complaining abt times of india, they are such a shameless
                                    inspite of calling to their office 5 times then even I,m not getting my news paper
                                    my order no NAX053411, they r not at all bother abt the customer. I told them to changethe boy who is delivering paper but they r not listening can any tell me where to complain?

                                    Times of India/ news paper — cheating don by times of india

                                    dear all ,
                                    i tell you the real thing how the times of India Chennai use to cheat the customers. i subscribed to the times of India for daily newspaper by paying 300 rupees. and they provided me the reciept of times of india with hologram, on 29/09/2010. and i got newspaper from 1/10/2010 only for 10 days. i didnt get any newspaper further. when i made a call to the agent mobile no, he said me that they will provide regularly, but never and after 2 days his mobile was out of reach, then i contacted to main branch in Chennai on[protected], she( her name was Priya) assured me that within 48 hours they will resume the service, but not really. after 2-3 calls, she asked me to talk to the manager whose name was mr. guru... i talked to him he also assured that, he will take the action, and said the local agency fellow will solve the case when i talked to this guy whose name was balaji, he started talking very roughly, moreover he scolded me telling that this is not his responsibility, not to call him again...again i spoke to manager but he was just as before and never took it seriously, what can i do other than this...i ddnot receive any newspaper till today 08/02/2011., friends i am not the alone who is suffer from cheating done by times of india people, i came to know about so many people around me who is suffering from this type of cheating by TOI... so beware of TOI..
                                    sir,
                                    I have taken yearly subscription of your news paper from 02/01/2012.the person in-charge of the delivery is one Mr. KANNAN
                                    ( his phone no: [protected])since the day I subscribed I have never got the paper before 8.30 - I get it only after I leave for the job or sometimes I never get it at all in spite of informing him many times.

                                    because your's is one of the reputed media we subscribe hoping that we get a satisfactory service from you.but shockingly the case is different.
                                    please see that your reputation is not at stakes.and don't push us to the extent that we seek legal help.
                                    Note: if you can supply regularly before 7.00 a.m which is the time to read news paper you take the subscription otherwise you do not go for it.

                                    hoping you provide what you promise. .
                                    This is about The Times of India, Chennai region. Times of India collects one year subscription in advance at a lesser rate in order to catch the market share. They advertise in a big way and they proudly say that they are the number one paper in Tamilnadu circle. This is the outside picture, but the reality is very different, I have subscribed to the Times of India, Chennai edition for one year (Subscription No.[protected]. Have duly handed over the subscription receipt copy to the local vendor (Amman News Mart) who delivers the news paper which is valid till 31st August 2012. He was delivering the newspaper till middle of June ‘ 2012 ( even till June the newspaper was not delivered for several days in between). When we contacted the local vendor who was delivering till middle of June ‘2012, he replied us very rudely and he abruptly disconnected the call saying that my subscription is expiring on 30th June ‘ 2012 and he cannot supply the news paper anymore and he said we can complain to anyone and he is least bothered about that. The local vendor speaks a like a rowdy. The Amman news mart guy says that “don’t call me, you go and ask to Times of India, you have paid to him and not to me”.
                                    We took up the matter with Mr.Amudan, Manager, Times of India ( [protected]) and he had instructed Amman news mart to deliver the paper regularly and had confirmed that the subscription is indeed valid till August 2012. The agent had also agreed on the same, while on the con call. Surprisingly, the paper was again not delivered till today morning. We had sent a message to Mr. Amudan in this regard we could not contact any one in times of India.
                                    Have registered a written complaint through email on 11th July ‘ 12 to the email id crm.[protected]@timesgroup.com but the result is same, no action is taken. The beauty is we have received a renewal letter from Times of India asking us to renew it for a further period of one year commencing from 01st September ‘ 2012. The renewal letter clearly acknowledges that my subscription is valid till 31st August 2012. They have given a number[protected] for the subscriber to call if the payment is ready. I even tried that number, most of the times no one picks up, very rarely some one picks up and say it is a canteen and they disconnect the line immediately. This is how Times of India functions.
                                    Times of India speaks, writes, points out mistake of others, but they are least bothered about the subscriber, since they have collected the money in advance and they have achieved the market share they required. Times of India have no rights to comment on our Politicians or bureaucrats, saying that they are not doing their duty. It is the duty of times of India to make sure my paper is delivered throughout the subscription period, since they have collected the money.
                                    If they can’t sort out a simple issue how can Times of India pin point mistakes of others, their attitude towards mistakes will be the same. Mine is not the unique problem, if you google it you can see lot of similar problems. Don’t go for fresh subscription of Times of India newspaper or don’t renew it if you have already subscribed.
                                    I have subscribed for Times of India Newspaper for one year. Now-a-days my vendor is not deliverying newspaper at odd times. When I asked him about this, he stopped delivering the newspaper.
                                    subscriber no: 27123196

                                    yearly subscription paid in may 2010 news paper not delivered

                                    i have sent several complaints to times of india but no use

                                    though the issue is more than one year old the purpose of this complaint is to

                                    bring to the knowledge of the newspaper that the public are cheated in the name of newspaper


                                    venkatraman
                                    I had taken an annual subscription for Times of India by paying Rs. 299/- in October 2013. Order No. NAN 068350 – Subscriber ID 32323720 The delivery was to start from 01.11.2013. Till today I got the paper only on 5 days after changing the agents twice. I had sent a written complaint asking for a refund to the local office and lodged a complaint online to the paper in their website. Even after repeated calls, which are generally not answered there is no response from the company. It's a shame for a national newspaper to treat its customers like this.
                                    Dear Team,
                                    Subject Regarding: Poor delivery of news paper & arrogant behavior by agent: From date of issue of cheaque in name of time of india there is very poor response from your end.
                                    After getting clearance of cheque & we have received coupon, but they are not all delivering the paper properly.
                                    if we ask the agent & he in not responding using abusive languages & he is responding that u can complain to any one nothing can done. This is arrogant behavior from the agent. & his name Panner pattabiram agent [protected].As you mentioned in your statement it will be door delivery
                                    But till now they throwing the paper in some place, some of the days are not even delivering the paper, we are paying money not for free of cost if this continues in same fashion &action will be taken legally
                                    My order no mentioned below.
                                    ORDER NO NAO027338
                                    a) Supposed to be delivered the paper on[protected] but the delivery starts from 21.3.2014 but they are not regularly delivering it.
                                    b) Again insisting my point clearly, it should be rectified immediately.
                                    My contact details
                                    Sabari
                                    [protected]
                                    [protected]@gmail.com
                                    I RENEWED MY SUBSCRIPTION WITH THE ORDER NO 35495 AND LEAD NO [protected], DATED 13.06.2015. I AM NOT GETTING THE PAPER. PLEASE RESOLVE THE ISSUE
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                                      D
                                      dr.suryarao.k
                                      from Delhi, Delhi
                                      Jan 20, 2010
                                      Resolved
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                                      Resolved

                                      I have paid Rs.145 for six months Times of India during its promotional campaign on 22nd Aug 2009.

                                      The delivery system was so poor that i could not get one week's daily without interruption untill now

                                      When ever i register a complaint to the TOI off. the standard reply was "we will look in to in to the matter and do the needfull., or please contact your local distributor.

                                      Now a days as i have lost patience to complain i have reconciled to buy the Hindu news paper from the new stall when ever i dont receive the TOI, instead of wasting my time for complaining. Prior to this I am a regular subscriber of The Hindu news paper since last 5 years with no complaint. It is surprising that an establishment like TOI is clueless in solving the complaint of a customer from whom a six month subscription has been collected in advance under the name of a Dhamaka offer.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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