Times Of India Complaints & Reviews

Today is 5th day ( 20.12.2009 )that I have not received the newspaper.

Even the assurance given by Mr Khaja ( Mobile[protected] the Manager of Anna Nagar Office proved futile. Today at 11.45 am one Mr Raja spoke to me from Times of India Anna Nagar office ( Phone no :[protected] and informed that the issue would be sorted out within 48 hours. He was too rude and arrogant because the money has already been realised for one full year. As I had mentioned in my previous mail no one seems to bother whether the customer gets the product or not, but only interested in collecting the subscriptions.

I would appreciate if you are really taking steps to resolve or its only your formality that helplines and mail ids are provided. Because for the last 5 days I would have informed the same thing to 10 difference staff at the help line number and the Anna Nagar office number. Help line staff gives the Anna Nagar phone number and Anna Nagar staff informs that I have to register the complaints only to the help line number.

Ultimately NO RESULT because most of the times the phones are attended by the security staff or the office attendents who are not capable of providing any solutions.

With deep regret
Ashok
[protected]

19.12.2009
Dear Sirs
Subscription no: NAC 048439/Chennai
I would like to bring to your attention that I have not received the supply of Times of India newspaper since 16.12.2009 for the simple reason that vendors have been earmarked with specific territory. I'm residing at L-3 Rail Nagar, Koyambedu, Chennai 600107.

I have been contacting your toll free number 2431 7979 as given in the subscription receipt and also your Anna Nagar office at 2622 4800 and 2622 4801 who finally registered a complaint on 18.12.2009 and gave a doc no. 251303/18.12.2009 for future follow up. I do not understand what is the need for a doc number as the issue has to be sorted out over a phone call with your vendor.

When I wanted to renew my subscription for the period Nov 09 to Oct 2010, it took only 15 minutes for your office to do the needful including collecting the cheque from me, whereas the supply is not restored even after 4 days.

Looking forward to your immediate!!!!!!!!!!action,

best regards
ashok
[protected]

In Chennai, I had paid the yearly subscription for the newspaper Times of India.

While I had to change my house, I informed the Times of India by phone and email about the change of address and asking them to make the change.
It is more than 6 months now, and inspite of repeated calls and email followups they have not done the change of address and the newspaper is being provided to the old address, where I dont stay anymore.

Request you to make the address change ASAP or payback my subscription charges, or extend the validity of my subscription at my new address for the said period.

i am a doctor working in a pvt institute in gujarat. we have a huge campus with approximately 500 docs in the campus staying and using TOI daily.
we are at karamsad (home town of sardar patel)-v.v.nagar-anand- gujarat.
our institute is called pramukhaswami medical college and we all reside in the staff quarters within the campus.

as a responsible citizen, i would like to bring it to your notice that the service provider in our area is not proper. Heena services is the owner who is providing us newspaper daily. but he is very notrious and does not listen to your complaints.

he delivers newspaper daily after 9:30 on wk days and on sunday after 12. we have presented before him and requested to deliver early. we even stopped his services and started a new person. the new person was threatened and forcefully made to stop their services and we were compelled again to start his services.

we request you to kindly look into the matter as otherwise we will in mass boycott the newspaper services.

regards

Dear Sir,
I am residing at Hari Om Nagar, behind Mulund octoroi check naka. My paper vendor's name is Ganesh Paper. Till 30.11.09 he gave us the combo of Times of India + Maharashtra Times for Rs. 4.50 per day. From 1.12.09 he started charging us seperate charges for both the papers giving reason as he is not getting commission from Times of India.
Sir, though it is written on the front page of Times of India alongwith Mumbai Mirror Or Economic Times Or maharashtra Times for Rs. 4.50., which clearly indicates that the conbo offer is existing @ it's my paper vendors mischief to awail more money from byer.
I therefore request your goodself to gide me to get justice.
Since it is monetory loss of a consumer you are requested to look into the matter at the earliest & oblige.
Thanking you,
Yours Truly,
Mrs. R. Sane.

I am Theivamani Vasanthan working as a Assistant Engineering Manager in L & T Manappakkam, Chennai – 89. One of your person Manikandan Mobile No. [protected] has took the order (Order Number NAB 025472 ; PRE Code : CR 0430; Vendor Code: C )on 25.02.2009 for provide the Times of India for one year. Still I didn’t get.

I called him for many time he request to send the address to his mobile again and again I had sent my address to his mobile still no response from him.
Not only for me one of my friend colleague also facing the same problem.

and also i had sent the mail to crm.[protected]@timesgroup.com customer care on October 2009. still they didn't care about it.. They are Making money like this..

kindly enquire the same and take the necessary action.


Regards,
S.Theivamani.

I have been suffering at the hands of pathetic and unprofessional CRM of TOI. Despite repeted mails and reolephone callas I am still to get my first copy of daily edition of TOI for over a month now after changing my accomodation 1 month agao. heres th edetailed e mail conversation :


from Surendra <[protected]@gmail.com>
to crm.[protected]@timesgroup.com
date Fri, Oct 30, 2009 at 9:22 PM
subject Change of address for newspaper delivery
mailed-by gmail.com

hide details Oct 30

Dear sir
My subscriber no is 25171989.
I have shifted my residence one week back and also informed over phone to the helpline no. But i am yet to get the newspaper at my new residence. Kindly note that i have changed my mobile no. Th enew numbers are [protected] and [protected].
My new address is


Surendra sharma
Z-4-38, Madras Avenue,
IIT Madras
Chennai - 600 036


it is requested that delivery of newspaper to my new address may be ensured at the earliest.
--
With Warm regards

Surendra Sharma




Surendra <[protected]@gmail.com>
to crm.[protected]@timesgroup.com
date Sun, Nov 1, 2009 at 10:56 AM
subject Fwd: Change of address for newspaper delivery
mailed-by gmail.com

hide details Nov 1

Refre to my mail sent on[protected]appended below)

I am yet to get an acknowledgement from your side about change of my address. I also called up the help-desk number later for the same matter and the person asked me to send a mail which i had already done.

it is requested that matter may be looked in at th eearliest and newspaper supply to my new address may be resumed at the earliest.

Thanxa lot.
- Show quoted text -


[protected] Forwarded message[protected]
From: Surendra <[protected]@gmail.com>
Date: Fri, Oct 30, 2009 at 9:22 PM
Subject: Change of address for newspaper delivery
To: crm.[protected]@timesgroup.com


Dear sir
My subscriber no is 25171989.
I have shifted my residence one week back and also informed over phone to the helpline no. But i am yet to get the newspaper at my new residence. Kindly note that i have changed my mobile no. Th enew numbers are [protected] and [protected].
My new address is


Surendra sharma
Z-4-38, Madras Avenue,
IIT Madras
Chennai - 600 036


it is requested that delivery of newspaper to my new address may be ensured at the earliest.
--
With Warm regards

Surendra Sharma
M Tech II year
Dept Of Computer Sci & Engg.
IIT Madras, Chennai


Tamso Ma jyotirgamay



--
With Warm regards

Surendra Sharma


from crm.chennai <crm.[protected]@timesgroup.com>
to Surendra <[protected]@gmail.com>
date Sun, Nov 1, 2009 at 12:17 PM
subject Re: Change of address for newspaper delivery
mailed-by timesgroup.com

hide details Nov 1

Dear Sir,

We have taken note of your change of address for the supply of TOI and we will arrange the delivery of copies accordingly.

Assuring the best of our services at all times.

Regards,
CRM TEAM.
The Times of India,
Chennai.

from Surendra <[protected]@gmail.com>
to "crm.chennai" <crm.[protected]@timesgroup.com>
date Wed, Nov 4, 2009 at 9:29 PM
subject Re: Change of address for newspaper delivery
mailed-by gmail.com

hide details Nov 4

Dear sir, this is reminder yet again ... i am still not receiving newspaper at my new address even after informing almost over 2 - weeks now. pse do the needful ASAP.
- Show quoted text -


On Sun, Nov 1, 2009 at 12:17 PM, crm.chennai <crm.[protected]@timesgroup.com> wrote:

Dear Sir,

We have taken note of your change of address for the supply of TOI and we will arrange the delivery of copies accordingly.

Assuring the best of our services at all times.

Regards,
CRM TEAM.
The Times of India,
Chennai.


Surendra ([protected]@gmail.com) wrote*:
>
>Dear sir
> My subscriber no is 25171989.
>I have shifted my residence one week back and also informed over phone to
>the helpline no. But i am yet to get the newspaper at my new residence.
>Kindly note that i have changed my mobile no. Th enew numbers are [protected]
>and [protected].
>My new address is
>
>
>Surendra sharma
>Z-4-38, Madras Avenue,
>IIT Madras
>Chennai - 600 036
>
>
>it is requested that delivery of newspaper to my new address may be ensured
>at the earliest.
>--
> With Warm regards
>
> Surendra Sharma
> M Tech II year
> Dept Of Computer Sci & Engg.
> IIT Madras, Chennai
>
>
>Tamso Ma jyotirgamay
>


Disclaimer :-
The information in this e-mail and any attachments is confidential and may be
legally privileged. It is intended solely for the addressee or addressees. If you are
not an intended recipient, please delete the message and any attachments and
notify the sender of misdelivery. Any use or disclosure of the contents of either is
unauthorised and may be unlawful. All liability for viruses is excluded to the fullest
extent permitted by law. Any views expressed in this message are those of the
individual sender, except where the sender states them, with requisite authority, to
be those of the specific TIMES GROUP company.




--
With Warm regards

Surendra Sharma

from crm.chennai <crm.[protected]@timesgroup.com>
to Surendra <[protected]@gmail.com>
date Thu, Nov 5, 2009 at 3:09 PM
subject Re: Change of address for newspaper delivery
mailed-by timesgroup.com

hide details Nov 5

Dear Sir,

We have taken note of your complaint regarding the supply of TOI to your address. We will resolve it within 48 hrs from the time you receive this mail.

from Surendra <[protected]@gmail.com>
to "crm.chennai" <crm.[protected]@timesgroup.com>
date Tue, Nov 10, 2009 at 11:17 AM
subject Re: Change of address for newspaper delivery
mailed-by gmail.com

hide details Nov 10

It is with a lot of inconvenience and despair that i m forced to remind you of the request for change of newspaper delivery address. The siad request has not been affected and there is no newspaper delivery to my new address since over two weeks now. It is therefore absulute pain to remind you time and again... Kindly look into it asap.
- Show quoted text -


On Thu, Nov 5, 2009 at 3:09 PM, crm.chennai <crm.[protected]@timesgroup.com> wrote:

Dear Sir,

We have taken note of your complaint regarding the supply of TOI to your address. We will resolve it within 48 hrs from the time you receive this mail.

Assuring the best of our services at all times.

Regards,
CRM TEAM.
The Times of India,
Chennai.


Surendra ([protected]@gmail.com) wrote*:
>
>Dear sir, this is reminder yet again ... i am still not receiving newspaper
>at my new address even after informing almost over 2 - weeks now. pse do the
>needful ASAP.
>
>On Sun, Nov 1, 2009 at 12:17 PM, crm.chennai <crm.[protected]@timesgroup.com>wrote:
>
>> Dear Sir,
>>
>> We have taken note of your change of address for the supply of TOI and we
>> will arrange the delivery of copies accordingly.
>>
>> Assuring the best of our services at all times.
>>
>> Regards,
>> CRM TEAM.
>> The Times of India,
>> Chennai.
>>
>>
>> Surendra ([protected]@gmail.com) wrote*:
>> >
>> >Dear sir
>> > My subscriber no is 25171989.
>> >I have shifted my residence one week back and also informed over phone to
>> >the helpline no. But i am yet to get the newspaper at my new residence.
>> >Kindly note that i have changed my mobile no. Th enew numbers are
>> [protected]
>> >and [protected].
>> >My new address is
>> >
>> >
>> >Surendra sharma
>> >Z-4-38, Madras Avenue,
>> >IIT Madras
>> >Chennai - 600 036
>> >
>> >
>> >it is requested that delivery of newspaper to my new address may be
>> ensured
>> >at the earliest.
>> >--
>> > With Warm regards
>> >
>> > Surendra Sharma
>> > M Tech II year
>> > Dept Of Computer Sci & Engg.
>> > IIT Madras, Chennai
>> >
>> >
>> >Tamso Ma jyotirgamay
>> >
>>
>>
>> Disclaimer :-
>> The information in this e-mail and any attachments is confidential and may
>> be
>> legally privileged. It is intended solely for the addressee or addressees.
>> If you are
>> not an intended recipient, please delete the message and any attachments
>> and
>> notify the sender of misdelivery. Any use or disclosure of the contents of
>> either is
>> unauthorised and may be unlawful. All liability for viruses is excluded to
>> the fullest
>> extent permitted by law. Any views expressed in this message are those of
>> the
>> individual sender, except where the sender states them, with requisite
>> authority, to
>> be those of the specific TIMES GROUP company.
>>
>
>
>
>--
> With Warm regards
>
> Surendra Sharma
> M Tech II year
> Dept Of Computer Sci & Engg.
> IIT Madras, Chennai
> [protected]
>
>Tamso Ma jyotirgamay
>


<p
class=MsoNormal>[protected]---<br>
DISCLAIMER: The information in this e-mail and any attachments is confidential and may be<br>legally privileged. It is intended solely for the addressee or addressees. If you are<br>not an intended recipient, please delete the message and any attachments and notify<br>the sender of misdelivery. Any use or disclosure of the contents of either is unauthorised<br>and may be unlawful. All liability for viruses is excluded to the fullest extent<br>permitted by law. Any views expressed in this message are those of the individual sender, <br>except where the sender states them, with requisite authority, to be those of the <br>specific TIMES GROUP company.<br>
<br>




--
With Warm regards

Surendra Sharma


from Surendra <[protected]@gmail.com>
to "crm.chennai" <crm.[protected]@timesgroup.com>
date Thu, Nov 12, 2009 at 3:04 PM
subject Fwd: Change of address for newspaper delivery
mailed-by gmail.com

hide details Nov 12


hello ..! is anybody listening and plan to solve the long standing issue... I guess i have to complain at th ehighest level possible.


from Surendra <[protected]@gmail.com>
to "crm.chennai" <crm.[protected]@timesgroup.com>
date Tue, Nov 17, 2009 at 1:52 PM
subject Fwd: Change of address for newspaper delivery
mailed-by gmail.com

hide details Nov 17 (13 days ago)

Dear sir,

Thanksa lot for your efforts, one person had come to deliver the newspaper on 6-11-09 but he asked for the recept slip which i had already given to the newspaper dealer in velachery. The same was intimated to the delivery boy on 6-11-09 when he asked for it. However for some strange reason hos not showed up since then and there has been no newspaper delivery since then. Pse resolve th ematter ASAP as it is nearing almost a month since no delivery of newspaper at my new address.

surendra sharma




I AM YET TO GET ANY ACK FROM CRM < LEAVE ALONE TH EPAPER DELIVERY >

VERY BAD AND SHABBY PERFORMANCE >>>!

Dear Sir/Madam,

I am a regular internet user, who read/watch/listen news from the times of india website. I have noticed that this site do not give option to skip the advertisement video & you have to watch the same again & again if you want to see the video again & again.

while most of the sites gives you option to skip the advertisement or forward the advertisement video, it gives you nothing, & you are forced to see it again & again.

The most frustating part is that if you replay the video, you have to rewatch the advertisement..

They should provide the skip button and forward the video facility in the videos.

Thanks,
Amar Bajpai

My name is S.Arumugam , i bought a TOI subscription for Rs 299/- with a promise of paper would be delivered @ my door step for one year,but they made me fool, i keep on calling them to find when they will start my product delivery
in spite of calling the complaint #[protected] lodging complaint several time , nothing helped me other than receiving different person name & their mob numbers
ravi kumar- [protected]
saravanan-[protected] ( esp. he promised me that he will sort out @ no time but he did so far)
majid-------[protected]
murugesan-[protected]
with great struggle after spending more than Rs100/- on calls they started delivering.( 6 month later)

that happiness didn't last for another six month .
now from 20/10/09 they stopped delivering in spite i have still 6 more subscription( 6 coupons) to go.

same story started but worse more as on today i contacted almost all numbers more than 20 times ,@ frustrated state i even visited your complaint registering office @ nandanam,one Mr.raja again as usual
gave false promise by saying from tomorrow(06/11/09) you will receive the paper tel #[protected].

no miracle happened as usual no reply.

as on today ( 20/11/09) no one sorted out my problem
i am wondering why do you carry customer service number when you dont solve the problem.
you have collected my money in advance not providing the product, isn't that called CHEATING.
I gave strong instruction to all my 12 showrooms not to continue TOI subscription any more.

Regards
S.Arumugam

Dear Sir,

I am subsriber of the Times of India. The delivery boy who delivers the news paper by keep it on the compound walls. Because of the rainy season the news paper was made wet and dampening for past three times hence I could not read the paper on the paticular days. The same was reported to the local news paper agency say Saravana Agenc, No.8, 7th East Main Road, Gandhinagar, Vellore - 6 they behaved very rude manner with irresponsible word. Please advise your agent to deliver the news papar properly. This is for your kind information. If the things continues I have no option to stop the subsription.

M. Sampathkumar,
Advocate, 20/2, 11th street, Gopalapuram, Vellore 632 006

Am Vijay, I have subscriped for times of india newspaper for the last 2 years. Last year(2008), when i subsriped for the paper(from apr2008 to apr2009) they gave me a book of coupon for each month. My paper was delivered reguarly by that time after getting each month coupon.

In the month of April, i have renewed my account by giving cheque for a year subscription again. they issued a single sheet of coupon saying this is for the whole year(I tought giving a single sheet coz of the recession time). My local paper dealer asked for the recharge coupon from me. i asked him that since it was a single coupon, should i give this coupon at the start or end of the year?. he said that he wants the coupon in advance so that he must submit the coupon to the times of india office for getting me the paper.

There was no issues until October.

Now My local paper dealer asked for my new renewal card saying my subscription has been expired. now he was not delivering paper for me, but he has been recieved the coupon for the month from apr-2009 to apr-2010.

My order number -NAB 088513
My communication Address
S.Vijay
S/O S.S.Mani
Door #A2, Dayal nivas,
#21, Santhana lakshmi Street,
Rajeshwari nagar,
Selaiyur, chennai -600073
Mail id - [protected]@gmail.com; cell no - [protected]

Dear Madam/Sir,

I have taken Times Of India Dhamaka Offer for 6 months subscription and paid Rs. 175.00 on 23rd Oct 2009. Their executive told me that the local new paper distributor will drop paper from 1st Nov 2009 onwards for next 6 months. But I have not received any news paper yet. Everyday I am giving complaint to their TOI Hyderabad office over phone but evertime they assure mw that the paper will be dropped tomorrow.

Today my patience broke down and I asked for refund of my amount but still their service desk assured me to wait for next fews days. For a new paper that costs Rs 1 per day , I am spending more on phone calls to speak with their custermer care and also mental disturbance.

Below are the details,
Receipt No: 135722
RRE Code: R02063
Executive Mobile No. (Yathi Raj) : [protected]
Local Distributor: Gurukrishna: [protected]
Customer Care No.[protected], 23254231, 23254223

I have a great hope on consumer court and request you to help me out of this and do the needful to get my money back from them. For reference I am enclosing the scan copy of my receipt with this.

Yours faithfully

I have subscribed for 1 year & I dont get paper. Every week i get 1 or 2 days & continuously they dont give for 10 days.
I have sent complaints to CRM 20times but nobody is bothered

I had subscribed TOI for one year from 1st Oct'2008 to 30th Sept'2009 but was not getting the paper regularly though the same vendor RAMU was disrtibuting the paper in the building.I had also not
received the paper for consequetive 2 weeks and had given complain by calling the help lines[protected]/[protected]/[protected] but no action had been taken.Recently I have subscribed TOI sunday times for 6 months dated 03/10/09 and bearing the cheque no. 290843 /HDFC Bank
but I am not receiving the paper from the day one i.e 04/10/2009(implemenattion date).After sending email to cs.[protected]@timesgroup.com they called me and said that I will be receiving the Times of India News Paper from 16th Oct'2009 but today have not received the paper though my neighbors have received the paper from same vendor.

Details:
======
Vendor Name:RAMU
Depot Name:D2913
Depot Name:Gachi Bowli
RRE Name:B.SRAVAN KUMAR
RRE Code:R01235
Order No. HNR-TD:[protected]

Regards,
Omprakash Chinhara

I had submitted a cheque amounting to Rs.390/- on 21/07/2009 towards yearly subscription for Times of India Daily Newspaper, Kolkata edition vide cheque no. 851903 of Canara Bank, Jadavpur Branch, Kolkata - 700032, which was cleared on 30/07/2009 as per my bank statement. But I have not yet received redemption coupons till date. I telephoned several times to the Kolkata ofiice but no action has been taken.

Sir,

This is to bring notice to you that i have purchased a HEALTH COMBO product which is displayed on times of india paper ( shopping Column ) 1st Oct 2009 through my ICICI Credit Card and made a payment of 949/- which was deducted from my account at the same time. I spoke to Ms. Shilpa customer care executive she gave me the order no [protected] and told within 15 working days i will receive the product.

On 8th Oct 2009 i received call from [protected] (Chennai) Mr .Bhaskar who is working in First Flight Couriers - Chennai saying that please keep the amount ready your product have received to our office. I told that i made the payment and why they are asking amount again. He told that they received the product in COD mode which is CASH ON DELIVERY and he can't help in this case. and told if i receive any communication from TIMES OF INDIA like mail or call then i will deliver the product.

So at that moment i contacted the customer care[protected] Customer Executive Neelam She told that within 48 hrs we will call or sms you the details and you product will be delivered and gave the complaint numbre 1221.

I have kept many mails to [protected]@indiatimes.co.in but mails are bounced back and when i call the customer care there is no response for hours i might i have wasted 4 hrs on sitting near the phone. and in their website feedback form also i filled and sent i hope i am cheated and loosing hopes in the Times of India where i get daily newspaper, job portals where i am using currently

i even sent sms to 5888

But till date ( 12th Oct 2009 ) i have not received any message or call from Times of India person.
i am getting irritated by sending mails and

Thank you
S.MARUTHI PRASAD
SELAIYUR
CHENNAI
Mobile - [protected]

Hi,

We are resident of kunal icon Society in Pimple Saudagar, Pune. The current newspaper vendor has literally monopolised the entire area. All the residents are unhappy with his rudeness and services. now he has voulantrily decided to stop delievering newspaper to us just because we refused to pay him for the papers not delievered. now he will not let any other vendor to drop paper at our apartment. his newspaper agency's name is Ramesh news paper agency.kindly look into the matter and resolve the issue.

Thanks

I had subscribed to Times of India Chennai Edition for 12 months at Rs.299/- offer in the month of April. I was receiving the newspaper in a rather irregular manner for about 3 months.

Since the last 2 months, I have NOT RECEIVED a single copy of the newspaper.I called up TOI office several times, sent several e-mails, so far I HAVE ONLY RECEIVED FAKE ASSURANCES that the problem will be solved within 48 hours.

Latest complaint number was 225139.
Name: Karthik KS
My Order Number: NAB 079818
RRE Name : N.Mohan Babu
RRE Code: CR 1841
Vendor Name : Prabu
Vendor Code : C00940

TOI people donot seem to be too bothered about it at all. Sometimes they do not even reply to the e-mails/calls properly.

Non-delivery of issues

I have Subscription times of india on May 1st 20009 for the period of six months but after 4 months i.e sep 24th 2009. I am not getting news paper and i m not able to contact the local dealer
of my Correspondence is as follows:

So I request you to look into this matter urgently and avoid making inconvenience to the customer immediately. More over I request you to resume my subscription.


My Address is


RAHMAN KHAN,
SRT- 255,
CHANDULAL BARADARI COLONY,
HYDERABAD - 500064

Mobile: [protected]

hi,
I had bought the 14 pear set as advertised by times of india. Since the quality was so low I returned it the next day. Total amount paid is Rs 3199/-. on 22nd August 2009. Whenever I enquired they kepts telling within 7 days I will get the DD. But till today I have not got .
They are dogging me telling I will get within 7 days and that day never came.
Order Number: [protected]
Please probe into this issue

Thanks
Vijaya

I and my family have been regular readers of TOI for many years in Bangalore. We continued subscribing it even after moving to our smaller native in Udupi but found that its Mangalore edition, which though priced the same as in Bangalore, was far inferior both in paper quality, quantity, news content, and supplements.

We did complain, first directly to TOI, but to no avail, and also through Consumer Education and Research Centre (CERC), Ahmedabad. Regrettably even CERC's several attempts to obtain an explanation to this issue did not elicit even a response from TOI. We therefore shifted our loyalty from TOI to Vijay Times as we found value for money from this young and fast growing newspaper from this region. Sensing the growing popularity of VT, TOI bought it over recently, effectively killing the competition.

My son, who is studying in Bangalore and currently on vacation with us here in Udupi informs me that TOI, which he subscribes in Bangalore, is of far better quality, has more coverage in all aspects of news than what it supplies here in the Mangalore edition for the same price! Surely consumer products of various Companies such as biscuits, toiletries, and health products of identical weight and sizes are sold at uniform rates throughout the State and in many cases even throughout the country!

According to CERC legal action is not possible as the issue does not fall under C.P. Act 1986.Regrettably even Press Council of India, to whom I also had complained in this matter have replied to me stating that this issue falls beyond their perview! My complaint in this regard to our Honourable Info & Broadcasting Minister and her colleagues remain unanswered! It appears there is no authority in the country to bell this big cat!