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Updated: Jun 15, 2025
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S
[email protected]
Dec 5, 2021
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Reg ph no [protected]
My subscription actually started on 15 December 2020. But delivery happened only from 20th of December 2020. From them on I have complained so many times regarding irregular delivery of news paper. Times customer care call me repeatedly but no solution has been given. Every week 2 days of paper is not delivered. Extension of subscription is also not given. Hope for a solution soon. Even today no paper was delivered
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    P
    Pvs ranga
    from Kolkata, West Bengal
    Dec 1, 2021
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    Address: Vijayawada Edition

    Sir, I wondered by watching your paper edition dt. 01.12.2021 in which there is no coverage of death of Sri Sirivennala Seetharamasastry. All telugu dailies have highlighted the news in main headings, whereas there is no single line in your paper. It is very insult to Telugu Shaithi readers and as well as (late) Sirivennala. Donot repeat these mistakes.

    We lost faith on your paper and decided to discontinue the paper from today as a protest.
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      P
      Poojasandeeep
      Dec 1, 2021
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      Resolved

      Madam/Dear Sir, Please refer to my earlier complaints, my complaint has not been solved.
      I have 2 years Annual subscription for TOI, I am not getting my new paper from 15/11/2021. There is no outcome from your complaint redressal system. Every reply received from crm.[protected]@timesgroup.com says we have forwarded your complaint to local area office.
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      Dec 17, 2021
      Complaint marked as Resolved 
      There is problem at execution level
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        P
        Poojasandeeep
        Nov 29, 2021
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        Madam/Dear Sir, Please refer to my earlier complaints, my complaint has not been solved.
        I have 2 years Annual subscription for TOI, I am not getting my new paper from 15/11/2021. There is no outcome from your complaint redressal system. Every reply received from crm.[protected]@timesgroup.com says we have forwarded your complaint to local area office.
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          P
          Poojasandeeep
          Nov 28, 2021
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          Resolved

          Madam/Dear Sir, Please refer to my earlier complaints, my complaint has not been solved.
          I have 2 years Annual subscription for TOI, I am not getting my new paper from 15/11/2021. There is no outcome from your complaint redressal system. Every reply received from crm.[protected]@timesgroup.com says we have forwarded your complaint to local area office
          Dec 17, 2021
          Complaint marked as Resolved 
          There is problem at execution level. No professionalism
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            G
            Govindarajan N
            Nov 27, 2021
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            High monthly delivery charge by newspaper agent

            Address: Thubarahalli, Bangalore

            The monthly delivery charge for times of india newspaper is being charged by the newspaper agent at Rs.50/- to Rs.60/- in addition to the cost of the newspaper which is approximately Rs.150/- per month. This is in the area of Thubarahalli, Bangalore 560066.

            Can you please arrange supply of newspaper from 1st Dec 2021 directly from you? If yes, kindly provide your contact number so that we can contact you directly.
            br...
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            Poojasandeeep
            Nov 27, 2021
            Resolved
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            Resolved

            Dear Sir, Please refer to my earlier complaints, my complaint has not been solved.
            I have 2 years Annual subscription for TOI, I am not getting my new paper from 15/11/2021. There is no outcome from your complaint redressal system. Every reply received from crm.[protected]@timesgroup.com says we have forwarded your complaint to local area office.
            Dec 17, 2021
            Complaint marked as Resolved 
            There is problem at execution level. No professionalism
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              P
              Poojasandeeep
              Nov 26, 2021
              Resolved
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              Resolved

              Dear Sir, Please refer to my earlier complaints, my complaint has not been solved.
              I have 2 years Annual subscription for TOI, I am not getting my new paper from 15/11/2021. There is no outcome from your complaint redressal system. Every reply received from crm.[protected]@timesgroup.com says we have forwarded your complaint to local area office.
              Dec 17, 2021
              Complaint marked as Resolved 
              There is problem at execution level
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                P
                priyank1980
                from Delhi, Delhi
                Nov 23, 2021
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                Dear sir I'm priyank jain resident of Raj Avenue apartments bhopura DLF colony Ghaziabad 201005, I was take a subscription of navbharat times and economic times for 1 year. My vendor yogendra Shukla is not delivered papers from last 3 days and he is not picking up my phone also
                Please fix my problem asap
                Regards
                Priyank jain
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                  S
                  satishbodas
                  from mumbai, Maharashtra
                  Nov 23, 2021
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                  Address: mumbai

                  I had paid 2 years subscription for Times of India & Maharashtra Times in August 2021. I received confirmation messaage on mu mobile no.[protected] on 15.08.2021
                  Membership No.MU[protected]
                  Delivery Dates : 25.08.2021 to 25.08.2023

                  The newspaper vendor is continuing to deliver both newspapers till now. He has demanded printed receipt of my 2 years subscription, which I never received from you.

                  You are requested to send me the printed receipt of my payment or send the same on my email, so I will get it printed.

                  Thanks & Regards

                  Satish Ramchandra Bodas
                  tel : [protected]
                  email : [protected]@yahoo.co.in
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                    R
                    Rajendra S. Raghav
                    Nov 22, 2021
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                    Address: [email protected]

                    संपादक महोदय
                    मैंने 1 वर्ष की सदस्यता 'नवभारत टाइम्स' व 'टाइम्स ऑफ इंडिया' समाचार पत्रों के लिए जो दिनांक 15.10.21 से प्रारंभ कर 14.10.22 तक चलने के लिए ली हैं | परंतु मुझे 21.10 .21 समाचार पत्र मिलने प्रारंभ हुए हैं| अतः इस तिथि के अनुसार दिनांक 20.10.22 तक की सदस्यता चलनी चाहिए परन्तु आप के पत्र के अनुसार सदस्यता 14.10.22 को ही सामाप्त हो रही है| इसमें सुधार करने की कृपा करें |
                    दूसरा आपसे निवेदन है की सदस्यता देते समय मुझे एक पानी की बोतल भी उपहार में देने के लिए कहा था व कहा था कि कूपन व बोतल बाद में भेजे जाएंगे| मैंने उस समय भुगतान कर दिया था| अब तक मुझे कूपन तो प्राप्त हो गए लेकिन आप के वादे के अनुसार पानी की बोतल प्राप्त नहीं हुई है |
                    अतः बोतल भी भिजवाने की कृपा करें आपकी अति कृपा होगी|
                    ID- [protected]
                    Rajendra Singh
                    A-4/115 Sector 4
                    Rohini Delhi 85
                    [protected]
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                      R
                      Ramesh Sriniv
                      from Chennai, Tamil Nadu
                      Nov 21, 2021
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                      Address: No. 81, 4 th North Cross Street, KAPALEESWARAR NAGAR NEELANKARAI

                      I have subscribed for 7 day edition of economic times. However, I am continuously facing issue of non delivery of weekend edition.

                      Have been raising the issue with CRM team with multiple mails and calls. Even after multiple followup, there is no improvement.

                      CRM team is keen on closing the call on Saturday stating I was not reachable even after speaking to me multiple times. I had to reopen the call every time.

                      Pls advise.
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                        Narayan Davey
                        from Chennai, Tamil Nadu
                        Nov 21, 2021
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                        Address: No 175, EVR lane, Kences Brindavan apartment, 5th block, 2A, Kilapuk, Chennai - 10

                        Kindly note that my subscriber ID is [protected]. We've subscribed for 3-4 years. We have not received the news paper for the past 3 weeks. Upon calling the concerned person, we keep getting assurance from them that we will get it however, there is no change. Kindly look into this matter at the earliest.
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                          P
                          Poojasandeeep
                          Nov 21, 2021
                          Resolved
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                          Resolved

                          Address: 1805 Sector 52 Near Tanish Ford Service Station Wazirabad Gurgaon

                          Message: Dear Sir, Please refer to my issue reported Yesterday i. e 20th Nov 2021, I issue is not solved, I did receive a call for confirmation but it was false reporting, No paper was delivered. Please avoid false confirmations.
                          I have 2 years Annual subscription for TOI, I am not getting my new paper from last 8 days. There is no outcome from your complaint redressal system. Every reply received from crm.[protected]@timesgroup.com says we have forwarded your complaint to local area office. This has been replied 6 times. Please provide solution.
                          Nov 21, 2021
                          Complaint marked as Resolved 
                          False Confirmation, My issue not resolved. Please avoid false confirmations, it spoils your image.
                          Nov 28, 2021
                          Updated by Poojasandeeep                           My complaint not solved. Wrongly confirmed as resolved. Please avoid false confirmations
                          Dec 06, 2021
                          Updated by Poojasandeeep                           False Confirmation, News Paper still not started. I am not receiving news papers since 15th November 21
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                            M
                            M A Veeramani
                            from Chennai, Tamil Nadu
                            Nov 21, 2021
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                            Address: Times of India, Nathamuni Street, off G N Chetty Road, T Nagar , Chennai , 600017G N Che

                            I have renewed TOI Newspaper for one year from 01/11/2021 under I D No [protected] Form No.SCT 17360734. I am not getting the paper for last 20 days . The non receipt was complained right from day one through TOI customer care number and also sent Email to the crmtoichennai. Nothing happened and no response. Again complained and then spoke to Aravin Area Manager who said the money will be refunded within few days. Still nothing happened. Once again complained. They said shall inform Area Manager . This Aravind is refusing to take the call.
                            Last year also during October 7 days paper not delivered. The issue was takenup . But nothing happened.
                            Totally irresponsible guys.
                            Need immediate action for refunding the money.
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                              M
                              mansi007
                              from Pune Metropolitan Area, Maharashtra
                              Nov 20, 2021
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                              I saw an add in the classified column about online sms sending job. I contacted him and he asked for rs 999 for registration process . after I paid him he asked for money, he asked for more money for laptop and mobile fees which is purely refundable and will credited within 2 mins .after i paid him that fees he asked for more money for other purposes . i asked him that im not gonna pay him anything and asked him to refund my money asap but asked for more money to make the refund process complete he kept on asking more and more money stating companys policy and wont be able refund otherwise. i finally stopped giving him money and logged a police complaint against him. i request TOI to take back the classified add and take actions against the man. his phone no. is [protected] please help me in finding him and block this add in the newspaper
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                                mk2080
                                Nov 20, 2021
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                                My subscription was supposed to start on 7/11/2021 but till date I have not received any newspaper. I'm calling from chennai and I called their customer care number but as soon as I mention anything about my newspaper not being received, they cut the call. I also sent an email to them but there has been no reply. This is for customer id CH[protected].
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                                  narendranpk
                                  Nov 17, 2021
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                                  I renewed my subscription on November 2nd and I was supposed to get the voucher in 2 days but till date I didn’t get and my previous
                                  subscription got over by November 15th and I don’t have an active subscription now despite making the payment on 2nd November itself and when I tried to reach these guys over the phone they are disconnecting the call saying that you will get in one day and I have tried reaching them over the phone more than 15 times and I didn’t get any proper response and I sent an email as well to them for that I’m getting a one liner response saying that the complaint is taken and Chennai area manager will contact me but nothing happened till date. I feel like I’ve been cheated by these guys and I paid 2k for three years subscription and you can reach me at [protected]@gmail.com.
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                                    Akmar M
                                    Nov 15, 2021
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                                    Address: RT Nagar

                                    I got cheated by assuring the job. I was asked to pay 1000 for tge job and start jib in 2-3 hours for jio company.The ad was placed in times interact on 15/11/2021.please consider thus complaint. And i request you for the compensation fron them.
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                                      puneetarora100
                                      from Pune, Maharashtra
                                      Nov 8, 2021
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                                      Hello,
                                      I have paid for 6 months for subscription of delivery of my TOI, Pune edition newspaper. For past 1 week I have not received my paper and I do not even have the vendor who has been allocated to me for delivery.
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