Times Of India Complaints & Reviews

I had requested to start a subscription of Economic Times Newspaper on my address in Hyderabad on 13th October 2020. I had paid 6 months' fees in advance for the subscription.
The newspaper delivery has not started yet. It has been more than a month.
I had filed complaint in their portal but all my complaints were closed without providing any resolution or even intimating me about the closure.
I also spoke to the customer...

This is regarding change of address i am to state that my ID is 29673785. I shifted my residence in June 2020. my new address is No 46, 5th Cross Street, Maxworth Nagar Phase I, Kolapakkam, Chennai 600 128
even after several reminders sine august 2020 iam yet to getnmy paper...

I have been calling your Bangalore Subscription Department and interacting with Mrs.Pooja And Mrs.Swathi, they have been not able to resolve the issue.There common reply is they will get back within 20 minutes and there is no resolution inspite of payment being done more than 10 days back.I have contacted Mr.Vasu Mobile No:[protected] he told me he will call back still no response. A brief about what transpired :I had Called up TOI Subscription...

I had subscribed for Economic times newspaper on 14.10.2020 by paying annual subscription fee of Rs.449. Subscriber ID- CH[protected].

Newspaper delivery was to commence from 02.11.2020 for 1 year. However even after a lapse of 20 days (from 02.11.2020) the newspaper delivery has not started.

I have complained multiple times vide mail and call but the response from customer care doesn't seem to bring any change....

Hi Times Group,

This is to inform that I did renew my subscription w.e.f 01/10/2020 for a period of 12 months in Online mode via the link mentioned below.But sorry to mention that I my really frustrated with the service rendered to me as a customer.The reason for the same is as follows:

In the last 5 instances particularly on Sundays I have been getting Telegraph delivered to me instead of your paper.On calling...

Vendor name lalan singhsubscriber id [protected]..
Asked vishal mishraji why this subscribed newspaper not started when vendor approached you. Mr. Vishal says i dont have time to look small customers like you. Pl. Complaint wherever you wanted to. I feel amazed as times group employees reply such rough language and loose its reputation for such small amt. In lock down in our building times contractors were giving free copies to everyone....

I had renewed by annual subscription of Times of India in the month of September 2020.. By mid October, the vendor stopped delivered stating that he had not received coupons from TOI group.. I called up customer care and was promised that coupons will directly reached the vendor in 15 days.. After 15 days, when I caught the delivery person in my society, he told that he has handed over the coupons to the vendor but he has misplaced it.. Again...

Hello TImes Of India Group,

I had several mails and complained to area manager "Ravi Ramchandran" Area manager for WhiteField Banaglore. I am not receiving the newspaper both of the subscription Times of India and Economic times.

It is pity to keep asking and no response from such a prestige group TImes of India.

Regards,
Manish Gadia...

I have annual subscription for 1) TImes Of india 2) Economic Times.
The Vendor is not delviering the newspaper
Both NewsPaper 1) TImes Of india 2) Economic Times. are not delivered since 1st July.
During lockdown too, both newspaper were ot delviered for 2 month.
I have subscribed to TImes of india dated 29 Aug, 2019 and qualify for getting newspaper till 31 Aug. I did n't get the newspaper now more than 5 month....

Sir,

Tel phone 28723267 installed at 47/4702, Reghar Pura, Karol Bagh, New Delhi is not working for the last 4 days. Complaint has already registered on 17th November. MTNL failed to attend the complaint. I have informed to SDO, MNNL Abhitab gupta ji. and also sent email to GM West. Now offiers are not lifting the phone providing to them. MTNL has become EMPTY NL....

While I was taking the subscription. They said there will be a laptop bag free with this subscription and still now i didn't received the laptop bag. There is always some days I am not getting the papers properly...

My Subscription ID is HY[protected]. Already I paid the money on October 18th 2020 for 12 months subscription. But they stopped delivery of my newspaper. It's really shameful when today I called the customer care number they are not ready to take this complaint.

It's really very annoying and frustrating how such a big news agency like Times of India gives such poor customer service. I request the authorities to return my...

I have paid through online on 20.10.2020 for availing yearly subscription of the daily newspaper from Times of Indian (UPI Reference No.[protected] with order form No. SCT10154866....

Hello sir we have paid advance amount of times of india daily paper. For annual we are not receiving any single paper. Please cancel our daily paper subscription and refund our advance amount
Thanking you...

Cus I.d CH[protected]. Ravi,
Subscription commencement 16.11.20.
Not received paper 16, 17, 18.
Your Helpdesk notified. No action from their end.
Don’t know who the delivery person is or his contact no.
Pathetic response from TOI
Never expected this....

I have made payment on 8th August of 2020, I have sent N number of emails and I did N number of calls, but no response. Is this way a reputed news organisation works, I'm trying to contact them from August but no response, no response to emails. I need my money back....

Please note I am getting every year times of India only.
This year I am getting from 22nd of September. i have been promised LAP TOP Bag for this year subscription. I AM GETTING NEWSPaper from 22nd september after paying Rs 599.

even after 29 days I have not received the Laptop bag.

I have reminded more than 10 times and every time I get a message that the Area Manager KARTHIK K WILL CONTACT ME.
br...

Awaiting copy of TOI it has still not started .
my yearly subscription
PAYMENT PAID ON 28TH OCTOBER
REF NO :20201028111212800110168810456520654
Bangalore Subscription Department Mrs.Pooja/Mrs.Swathi always when you enquire tell they will call in 20 minutes after speaking to their department.Its been happening for the past 10 days.No Response,
email id rajesh.[protected]@gmail.com.Please find attached receipt...

Dear Team Times,
I have made the payment of Rs. 499/- for annual subscription of Economic TImes on 5th November but delivery of news paper is yet to start. Can you please let me know the date you are going to start the delivery of same.
Awaiting for your revert.

regards,

Rajesh Yadav
Mobile - [protected]...

Hi team, I have been chasing since 27th Oct for newspaper on my new address but seems even with two complaint numbers as mentioned above.. nothing seems to be moving ..infact I am.not even getting response on ur email id CRM.dsp.
I have lost almost 2-3 weeks of newspaper.
Can someone refund me my subscription money if they are unable to get my subscription changed....