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Updated: Apr 7, 2026
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Times Of India reviews & complaints page 43

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M
Mehek Chowatia
Sep 13, 2020
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I had placed an order for times of india newspaper on august 16, 2020. It has been one month but the delivery of the newspaper hasn't started. My order no is #ts0015438. I have attached a copy of the order summary below.
Kindly look into the matter and resolve my grievance at the earliest.
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    Chandraseker Mani
    Sep 12, 2020
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    Address: 884,Ramasamy Salai, Pooja Apts., K K Nagar Chennai 600078

    I am a senior citizen and a n oldest subscriber of toi in chennai right fro introduction.
    I would like to bring the following issue to your kind notice.
    The daily copy is left at the gate not being delivered at the doors. Due to this many times the paper is lost also when it rains the paper becomes wet. Inspite of the repeated requests, the vendor is arrogant andcontinuing the mistake. I am a senior citizen and not with good health. Living in the 2 nd floor and every day, i go down to collect the copy. Cannot daily
    Do this. Requesting you to change the vendor nearer to my present residence as soon as possible.
    Looking forward to your immediate action.
    Thanking you
    Chandrasekar
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      P
      Sep 11, 2020
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      Dear sir,

      After several reminder to you till time i have not received my coupon from your kolkata office.

      Please look into the matter on a priority basis.

      Regards
      Pintu chakraborty
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        P
        Phiroze Engineer
        Sep 8, 2020
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        Address: Amrut CHS, Flat:1 511-C, Adenwala Road, Close to custom Quarters, Matunga,

        Dear sir,
        Subscriber id: [protected]
        Copy start date :16.10.2019.
        Wme1397465
        Vendor name: dilip yadav
        Sub vendor:[protected]
        Sub vendor name:dilip yadav
        Depot : m0005
        Depot name: dadar
        Economic times is not being received since last week of march 2020.
        You are requested to take action and resume delivery of et.
        Warm regards,
        Phiroze engineer
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          Phiroze Engineer
          Sep 8, 2020
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          Address: Phiroze M Engineer.Amrut CHS, Flat:1 511-C, Adenwala Road, Close to custom Quarters, Matunga,

          Dear sir,
          Subscriber id: [protected]
          Copy start date :16.10.2019.
          Wmc1391054
          Vendor:[protected]
          Vendor name:dilip yadav
          Sub vendor:[protected]sub
          Vendor name:dilip yadavm0005depot name:dadar
          Times of india+mumbai mirror is not being received since last week of march 2020.
          You are requested to take action and resume delivery of toi+mm
          Warm regards,
          Phiroze engineer
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            Dear sir,
            After several reminder to you till time i have not received my coupon from your kolkata branch. Please contact to your kolkata branch and do the needful at the earliest.

            Regards
            Pintu chakraborty
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              Sir,

              My complaint id 2704050. Its pending from long time. Please look into the matter urgent-basis. Several times email to your pranay roy (Kolkata branch). Due to mr. Pranay roy mistake i have loss my money. He provide wrong information to me without any supporting from your company email id.

              Please do the needful at the earliest.

              Regards
              Pintu chakraborty
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                Refer my complain no.2703500
                Sir, till time i have not received my coupon and my toi paper after several times inform mr. Pranay roy. (Toi kolkata branch).
                Please look into the matter priority basis
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                  P
                  Aug 30, 2020
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                  Sir,
                  My name is pintu chakraborty and my mobile number [protected].in last week of feb 2020 i had booking times of india for one year subscription. But intentionally toi kolkata team head mr pranay roy my paid coupon directly delivery to my vendor instead of me and not only when i identified then i ask mr pranay why you do that illegal work then he misbehaving with me after several emails he is not bother any reply to me and he was threatened me that i can't do anything against his illegal work. Sir this of man is very bad any reputed company.in last five monts he was paid my coupun money transfer to vendor account without my concern. I was trust my vendor and i can't assume that my vendor and mr. Pranay roy packed up and do the this type of fraudent. I have loss my money due to this type of fraudent done by mr pranay. Sir please take necessary action against mr. Pranay roy otherwise he will fraudent to another person. I have recorded all conversation between me, mr. Roy and vendor where he threatened me and told me i can't do anything against him or vendor.. I he is don't know how to communicate client. My misy was i trust my vendor and when iask my vendor when i will received coupun he said to me after lockdown or normal situation. I believe but it was mistake that i am not verify to toi. Because i can't imagine mr roy doing this type of work with his paid client. Afterthat i instruction to vendor please delivery bengali paper and for that i was paid cash separately. Till time i have not received my advance paid coupon and paper after several reminders to mr. Pranay roy. Mr roy paid my coupun money transfer to vendor account in last five months.

                  Please do the necessary action so that this type of work not happenings second time to me or any other person.
                  Aug 31, 2020
                  Updated by [email protected]
                  Sir, for your information all conversation are recorded between Mr Roy and me. First Mr. Pranay used abusive language to me. I never thought Times of India representatives (Mr.Pranay Roy) used abusive language to any person. I think he forget he is the representative of times of India.

                  Now I am complaining to you after advance full payment to your company why Mr. Pranay Roy have not delivered TOI coupon to me. Why he directly delivery to vendor. Now you can understand why he does this. I have paid separately for others Bengali Paper to Vendor. Mr. Roy never asks the vendor why he did not deliver the TOI coupon to me.

                  Instead of punishment to vendor Mr. Roy wants to cancel my subscription. Why Mr. Roy not punish vendor for not deliver to paper and what he doing last 5 months TOI Paper.(Actually Vendor sale to paper and collect money two times for same paper)

                  Lastly who will authority to Mr.Pranay Roy my paid coupon directly delivery to vendor. When I said to Mr. Roy that everything is recorded and I submit to proper place and that I prove you due to your wrong decision I have face this type of situation. Now he blame me that as per vendor false declaration (after five months) vendor delivery Bengali paper instead of TOI as per my instruction.
                  Sir, then I ask to Mr. Roy then how can you paid to vendor against my coupon which you directly delivery to vendor. No answer received from Mr. Roy. If Vendor not delivery TOI paper to me then why Mr. Roy paid vendor last five months my paid coupon money.
                  That’s means Vendor collected my TOI paper sale it to other person and collected money from that person and he collected cash money from me for others Bengali paper and my paid coupon delivery to your company and collected money from your company.
                  Now when I caught the Mr. Roy and vendor then both is packed up and till time not delivered my coupon and paper.
                  Aug 31, 2020
                  Updated by [email protected]
                  Dear Sir,

                  Again I have received a mail from Mr.Pranay Roy Where he said to me vendor said to him as per my instruction he is deliver to my coupon to Vendor.
                  Sir, then I ask Mr Roy . Please give me supporting where I mentioned all these things. Without any supporting how can you delivery my coupon to vendor. Why you are not call me for verification. But sir I can Prove you that continuously provide false declaration. I can prove you that after identified by me in last week your another company representative told me that he is delivery to coupon vendor instead of me and also he admitted that he is instruction to vendor delivery to my coupon to me. And he is also admitted he is not verified with me. Sir, Mr. Roy continuously haressed me and continuously blame me without any proper supporting. He continuously mail me without proper supporting. He is directly talk to vendor and afterthat he mailed me on the basis of vendor. Sir he have no idea about without anuy proper supporting he can not blame any person.

                  Now he again mailed me that "Your vendor informed us that you asked him to not deliver TOI at your house as you need Bartaman against TOI subscription. You told him that if he able to deliver Bartaman then your vendor could continue the delivery otherwise you asked him to not deliver TOI.

                  I have already replied to you that "I can understand why you support vendor blindly. I have no declaration to vendor . Have any proof provide vendor to you where I mention in writing all these things. (But I have a proof that as per your instruction all things do vendor). Have any recording version to you where I instruct to My coupon delivery to vendor. Then why you do this type of mistake. Mr roy you forget you are a representative a reputed company. So if you have not received any supporting from client then you can not do this type of mistake. I have not any instruction or declaration to vendor delivery to Bartaman instead of TOI. Without any proof he is doing all nasty work and I don't understand why you writing in email without supporting documents.

                  Mr Roy don't forget without any proper supporting you can not blame any person.

                  But you instruction (Recorded) vendor (I think this is a big mistake done by you )not delivery to coupon and not delivery to TOI paper.

                  Sir, You please action against Mr.Roy otherwise he will continue doing false declaration. He is forget that he is a representative of TOI. He can not blame any other person without proper supporting.

                  Sir, I have loss my money so do the needful at the earliest. Till time Vendor not delivery TOI paper AND my coupon as per instruction Mr Roy.

                  Sir, Please ask to Mr.Roy How he paid My coupon money to vendor from your company if he not delivery TOI Paper to me.
                  Aug 31, 2020
                  Updated by [email protected]
                  Dear Sir

                  Please read carefully below mentioned email properly where Mr.Pranay Roy continuous email and provide wrong information. Sir, Already I have loss my money due to illegal work done by your Kolkata Team Head Mr.Pranay Roy. Please do the needful at the earliest.


                  On Mon, Aug 31, 2020 at 5:11 PM Pranay Roy wrote:


                  Dear Pintu Chakraborty,

                  As per your instruction your vendor has collected your coupan from us on your behalf as you was unable to come to our office to collect the coupan during pandemic. Because you trust your vendor as you wrote on your mail.

                  Answer: I have not submit any letter to vendor to collect coupon from you. But I have a proof that without intimation you have delivered to my paid coupon to vendor.(Recorded)

                  Your vendor informed us that you asked him to not deliver TOI at your house as you need Bartaman against TOI subscription. You told him that if he able to deliver Bartaman then your vendor could continue the delivery otherwise you asked him to not deliver TOI.

                  Answer: I have not submit any letter or inform to vendor or You that I have need Bartaman against TOI.But I have a proof that as per your instruction vendor not delivered my coupun and my TOI Paper.


                  So you better talk to your vendor(you trust him) to start TOI supply.

                  Answer : I never inform or submit any declaration to the vendor stop My Paper. You instruct to vendor that don't delivery paper and my paid coupon.(Recorded)

                  We have substantial evidence to proof your fraudulent. We also want the same.

                  Answer: Mr.Roy again I told you don't blame me .

                  We need a letter from you and your servicing vendor to resume your subscription copy.

                  Answer: Again i inform you as per your instruction vendor not deliver my TOI Paper and My cousin so now your responsibility is instructed to vendor deliver to TOI PAPER AND MY COUPON.
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                    B
                    babboorastogi
                    Aug 29, 2020
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                    Address: 30 AMALTAS BUNGLOWS, BODAKDEV

                    I had subscribed for TOI and Mirror for one year by paying SBI cheque of Rs.1175 dt.05.06.2019, vide Oder no. TAC05521.
                    I followed up with help line no. [protected] and I was told we will check for the payment received. However, in the next call after a fortnight I told that the amount has been debited from my account. It was told we will get back to you, but no one responded.
                    In the mean time I misplaced my order copy and hence we not having any reference, so could not contact TOI.
                    During lockdown, I tried contacting the above no and other nos of Ahmedabad, many numbers were not responding and there was no one to handle the matter.
                    Lately I could get [protected] as the customer complaint no. I called then and narrated the same story, and I was assured that the coupons shall be sent to my address. But, no coupons were received by me. So, again after about a month I called again and the same thing happened. I had to narrate the story again and after waiting till date, no action seems to have happened.
                    Then, I had gone to Complaint section of TIMES OF INDIA and could see SIMILAR no of complaints. Now I am writing in this forum in hope that my issue gets resolved.
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                      M
                      Mohammed Waqar Siddiqui
                      Aug 28, 2020
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                      Address: A5 Noble Dental Clinic,Subhash Nagar,Aslpha, Ghatkopar

                      I have subscribed the newspaper for two years but yet I have not received it from 5 months I thought in lockdown it was not coming but it is still not coming till date please do the needful
                      Thank you
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                        R
                        Rashmi Kapoor
                        Aug 26, 2020
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                        Address: Borivali West, Mumbai

                        This is with regards to my times of india subscription.

                        Customer id 32330783.
                        Cheque no. 613808
                        Drawn on icici bank
                        Amount - rs. 699/-
                        Issuing month - march 2020
                        Debited in - may 2020

                        Because the vendor is not available and i have been given to understand by the times of india employee who handles subscription that he has left for his native place without informing about any date of return (Also he is not answering the calls) i have not been receiving the delivery since lockdown has been lifted / june 2020.

                        Requesting to either change my vendor or refund my amount immediately.
                        updated status awaited. By when can i expect a resolution please.
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                          N
                          nm025781
                          Aug 25, 2020
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                          Address: 8 3 315 2 403 KUTEER APARTMENTS, MARUTI NAGAR YOUSUFGUDA, HYDERABAD

                          Since one week in our apartment TOI has been supplied only half of the pages.
                          Hyderabad Times we are missing and additionals we are missing.
                          22nd August paper shows 44 pages but received only 18 pagess.
                          When we have asked the paper boy, he says that what I am getting that only I am giving.

                          Please find out whether your people are not giving or paper boys mischief.

                          N Sri Ram Mohan
                          [protected]
                          8-3-315/2 Kuteer Apartments, Maruti Nagar, Yousufguda, Hyderabad-45.
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                            ALi QuLi
                            Aug 24, 2020
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                            I booked for 6 months subscription and it was supposed to start from 19th Aug but it has not been started yet.I tried calling customer care but no response from them.The email team hardly bothers to revert to the mails sent.Dont know whom to escalate the issue and get the subscription started as 7 days delay already and i haven't received a single copy of the newspaper
                            Customer ID MU[protected]
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                              anomrimas
                              from Chandigarh, Chandigarh
                              Aug 24, 2020
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                              Address: लखनऊ

                              महोदय, मैंने यहीं पर 9 August को एक शिकायत दर्ज कराई थी, नव भारत times लखनऊ ऑफिस के खिलाफ।
                              परंतु आज 24 August हो गया मुझे कोई समाधान नहीं मिला।
                              बल्कि मुझे ऐसा मेरे समाचार पत्र डालने वाले व्यक्ति ने बताया की कोई सूर्यप्रकाश जी हैं यहाँ जो ये सब देखते हैं, उनका कहना है की अगले offer आने पर मुझे पुनः cheque देनी होगी तभी कुछ हो पायेगा।
                              इस पूरे कांड में कहीं से भी मैं जिम्मेवार नहीं हूँ परंतु मुझे ये मानसिक क्लेश झेलना पड़ रहा है।
                              कृपया समाधान बताएं या करायें।
                              धन्यवाद
                              समीर चतुर्वेदी
                              [protected]
                              लखनऊ (उत्तर प्रदेश)
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                                Haresh jain
                                Aug 22, 2020
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                                We have subscibed to the times of india for a period of 1 year. The payment for the same was done on 15th august 2019, however our actual subscription started 3 months later i. E from november 2019. The cheque was issued in the name of bbcl by icici bank and amounted to rs. 699 and the cheque no. Was 000474 which was cleared on 2nd november, 2019. We still haven't received the monthly coupon that needs to be given to the vendor. The vendor has been asking us for the coupons so please send us a confirmation/ proof that we can give to the vendor.
                                Please contact me on [protected] for further clarity.
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                                  S
                                  Shashi Mallik
                                  Aug 20, 2020
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                                  Address: Gurgaon

                                  Times of India had not provided me English newspaper dated 19th August 2020, though I have subscribed for it and full payment was also made successfully.
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                                    JashGandhi
                                    Aug 19, 2020
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                                    My previous years subscription was not yet complete but then too a collection Executive came for renewal of subscription of T.O.I newspaper for 2 years.
                                    Which I did also

                                    But the situation is NO newspaper since APRIL 2020 till today, may be due to PANDEMIC
                                    But they should give extension in subscription
                                    And
                                    Subscription Coupons also not received yet
                                    No feedback / followup regarding extension of subscription from T. O. I side.
                                    Not even my newspaper vendor is responding

                                    Atleast
                                    They should have done follow up from there end whether the customer is receiving the newspaper or No.
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                                      chowpiyush
                                      Aug 18, 2020
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                                      High price being charged for newspaper per day.
                                      The daily newspaper price is Rs 3.50 on weekday & Rs 4.00 on weekend.
                                      However, the local newspaper agency is charging Rs 10.00 per day for Time of India newspaper.
                                      The location is Jabalpur, M.P.

                                      Regards,
                                      Piyush Choudhary
                                      [protected]
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                                        Rajini Ram
                                        Aug 18, 2020
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                                        Address: Kandanchavadi, Chennai

                                        Team,

                                        Customer: p. S. Ramalingam (My father)

                                        I have renewed my subscription in july 2020 but my local distributor not issuing the copies for the past 4 weeks as they say that haven't received the coupons. I raised a complaint on 17 july, 2020 (Complaint no:[protected] and there is no update and whenever i call and enquire on the status the person handling the call says 'we will arrange for coupons' but there is no progress.

                                        Yesterday, i called again to enquire about the status they raised a new complaint no.[protected]. Don't know why they raised a new complaint?

                                        Not sure what's happening in the customer service as they knowingly cut the conversation as they didn't know what to response for the query?

                                        Please could you arrange to continue the subscription by providing the coupon or direct the local delivery guy to issue the newspaper without any further delays.

                                        Regards,
                                        Rajinikanth
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