Times Of India Complaints & Reviews

Subscriber id 36392402. Hosakerehalli bengaluru 560085. Annual subscription paid vide cheque 19549 icici on 02/01/2020 and debited on 15/01/2020.

Since 14/3/2020 toi not being delivered. The vendor agency says the kamakya depot (Dsa code[protected] in bengaluru is not supplying to us. The vendor is vasu b02489.

Pl intervene. This is unnecessarily created by my vendor even as last year we had to fight to get our rightful subscription.

I paid money for regular (For complete year) distribution of newspaper. But i shifted from my old flat to another flat in another apartments. I requested for the change of delivery address to my new address. Newspaper distribution manger of our locality, shravan kumar did not change my address. Atleast that time newspapers were being delivered to the old address but now they are neither getting delivered to my old address nor new. I paid from january 4th 2020, but he did not deliver any newspapers from the day i paid till the end of the month. The next month after sending a request message he deliver for a couple of days and stopped and until this date i haven't received any newspapers.
I hope my complaint have been noticed and required actions will be taken.

Respected sir / madam,

I am jai kumar. R from chennai - (Tamil nadu)
I have very good impression about the entire times group, before sign up the one year subscription for times of india newspaper.

My details as follows :
Name : jai kumar. R
My customer id : ch[protected]
Cheque given date :[protected]
Cheque no : 201974
Actual subscription start date :[protected]
Today :[protected]

Sales person who collect cheque with me : mr. Karthik (Id card attached)
His mobile number : [protected]

Mr. Karthik was approached me very nicely, and given commitments for the newspaper subscription starts with in 3 days. More over if you give instant cheque you will get brand new laptop bag as complementary on next day.

But the fact is, his tone entirely changed once he collected the cheque
After 3 days he never respond my phone calls also
Then i contact customer care : [protected]

Compliant title : not received single copy of newspaper

I have called many times to customer care to know the status of my subscription but every time they answered the same template like "area sales manager will call you" before end of the day and he will arrange it from next day on wards.

This mail i wrote with lot of disappointments and frustration,
I am the new subscriber to times group.
This how you welcomes your new subscribers?
I don't know who is right person to solve my query, because every one kick me to call somebody. So
Who ever it may concern kindly consider my query in high priority and relieve me from this headache.

My complaint registration details for your reference :
—
Date : complaint no:
—
[protected] : 00208868 / 00208870
[protected] : 00209427
[protected] : 00210103
[protected] : 00210861
[protected] : 00211860
[protected] : 00214278
[protected] : 00215291
[protected] : 00216342
[protected] : 00221100
[protected] : 00222883

Still i believe you people and awaiting...

Regards
Jai kumar. R

Ref. : 32943072
Complaint date : 09.03.2020
Vendor : thakurli newspaper

I appreciate your prompt action in response to my compliant o 09.03.2020.
I received today's 12/03/2020) of times of india. I hope this will con tin ue.

I also wish to continue my subscription in the coming years.

The agent used to supply the papers in my building as well as my neighbour building without any interruption, but they have not delivered my paper to me for the last 3 months. This is the reason i am forced to make a complaint to you.

My grievance is the interruption of not receiving the paper for the last 3 months, kindly advise me what sort of compensation should i except from the agent. The agent is no longer opening the regular stall.

Please revert in this regard.

With best regards

Gopi
Tel. : [protected]
E-mail : k. [protected]@gmail.com

I have made an online payment of rs.910 for six months subscription of economic times on 2nd march, 2020. I got a confirmation with the customer id : dl[protected]" stating that the newspapers will be delivered at my doorstep from 4th mar, 2020 to 3rd sep, 2020.

Till date i have written so many mails to them but did not receive a single response. Even raised a compliant with no.00226606 but there has been no action.

Please help me in getting the refund as i do not this kind of pathetic service.

Regards
Priya
[protected]

Ref: subscription no. 32943072
Vendor :[protected] thakurli newspaper

I regret to inform you that i have not been receiving the regular subscription for the last more than 3 months from the delivery stall where i used to collect the paper for my convenience. Now the stall has disappeared therefore i am unable to collect my subscription nor they are not delivery the paper for the last 3 months.

In this regard i have contacted mr. Atul the area manager of domivali and mr rajan of thankurli area who never attend my phone.

Please take immediate action otherwise i am forced to approach consumer
Court.

With best regards

K. Gopi
Cell no. : [protected]
[protected]@rediffmail.com
Court.

I have not received times of india paper in my area. Although i have paid 2 years subscription charges

Purchased uc cash via in-app purchase of pubg mobile on 08 mar at 11. 11pm via internet banking. Costing rs.420 for uc credit of 325

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

I get times of india from salim news paper agency. Sakal nagar. Baner road pune (Prop. Salim mehboob pathan. Mob. [protected].
Now the paper costs rs 5. But i am being charged rs. 190 every month and upon asking the delivery man about the excess amount, he says we have to charge for delivering.
When the news paper agencies already get discount from the news paper group even then they are charging more.

My customer id is dl[protected]. I have paid rs. 897/- through order no #ts0009758 placed on 01 march 2020. The amount is for 6 monthstoi home delivery. I got confirmation from [protected]@timesgroup.com that the paper delivery will start from 4th march. No paper delivery started. I feel cheated. Tried contacting their customer care number many times [protected]. Noone responds on call. Also, i have mailed to crm. [protected]@timesgroup.com, but no reply. Either start the services or refund the amount.

Following queries may pl be replied asap.
1. Vendor - raju sinha (Dv5899, m. No [protected]) is insisting for rs 40/ per month as delivery charges for subscription of toi+et (Id:[protected]). Whether it is to be paid as per policy or not?

If not, pl instruct vendor not to insist for delivery charges as per toi group policy.

2. I have started subscription wef[protected], so can i give coupon for the period from[protected] to[protected] against[protected] to[protected].

3. Is there any provision of stopping news paper temporarily for few days, whenever out of home.

Gs chaturvedi,
M. N-[protected]
Email:[protected]@hotmail.com

Laxman, a toi agent has come to my home and enrolled for 1 year newspaper subscription on 02-feb-2020. He hasn't initiated the delivery of newspaper until i called him on 03-march-2020. When i called he shared a delivery man's number, mr. Mahesh and he delivered the newspaper on wednesday (04-march-2020). From yesterday he is not delivering newspaper and when i call he said rudely that its dropped at my home.
Today also he hasn't delivered. When i complained to lazman, he told he will check and call back. But he didn't.. Now laxman is also not answering my calls. Please do the needful to deliver my subscription or else return my amount asap.
Contact #s:
Toi agent laxman: [protected]
Delivery man: mahesh: [protected]

Regards,
Vinod
Ph: [protected]

Hi my customer id is [protected]. My subscription for your newspaper was due for renewal from 02/02/2020. The payment regarding the same had been duly made to you through the account payee cheque and form no. Dfb0018477. The message confirming renewal and promised delivery from 01/02/2020 was also received on the registered no. However till the date of this complaint that is 06/03/2020 we have yet to receive delivery of any coupons or newspaper. On the contrary we are receiving message from your company requesting us to renew the subscription. Kindly ensure the matter is resolved at the earliest and either given us the cupon till the extended that as may be applicable or refund the money

I have paid vide cheque no.186174, drawn on sbi dated 5th. January 2020, an amount of rs.1393 through my newspaper delivery agent two years subscription for the toi newspaper. I have not received the coupons so far.
Please send it to me at my address :
Aster4/103, supertech emerald court, noida-201304.
This scheme was intimated to me by the news paper agent, who advised me to pay rs.1393 for two years to bccl (Bennet coleman co. Ltd). Against this payment i was supposed to reached coupons for 24 months, which was to be paid to the agent for receiving toi news paper. I have not yet received the vouchers even after two months and am paying full price to the agent.
Perhaps the cheque payment has been received by the bccl but they are not able to link my address, hence the vouchers have not been received.
S. D. Saxena

I have subscribed to the times of india and the economics times iand i have been issued subscription id no. Dl[protected] on 14/02/2020 via sms.
Till today i. E. 05.03.2020, i have neither received any coupon nor the delivery of newspapers has been started.
This is a serious issue with regard to service provided by such an esteemed company. Though the delivery was to start from 15th of february and end by 13th february, 2020 the delivery is yet to start.
Kindly take necessary action for earliest disposal of my complaint.

Ashok kumar ralhan

I have subscribed to times of india & economic times for annual subscription.in the same regards i have already made payment online.

However till date i have not received my subscription coupon / receipt for the same.

Request you to courier me the receipt of my annual newspaper subscription for times of india & economic times.

Regards,

Tejash doctor
Mobile : [protected]

Have not received times paper for past 15 days have mailed to crm complained to supervisor called vendor. Am sending mails l daily to crm. Have subscribed one more year from march also in advance supervisor is saying he will change the vendor for past 3 years but not done. Now supervisor is not picking and cutting calls. Only auto mails received saying issued will be received

Hi sir,

I am sakthi from chennai. I have paid annual subscription for daily news paper of toi. I used to receive the paper on daily basis for the last 50 days, but suddenly they have stopped to distribute the paper for the past 2 weeks. I dont know where to complaint? The person who has collected money from me has left the job also and asked me to put a mail to times of india.

Rgds
Sakthi

I have Subscribed for mumbai mirror on 8th November, 2019 for 2 years. The delivery of newspaper was going to start from 26th November, 2019. I has an issue with the address of delivery, as i want the mumbai mirror to be delivered at the address which was been filled in the form online.
After complaining via mail and after calling the customer care number "n" number of times, the delivery of the newspaper havent started yet till date i.e 28th February, 2020.
I am fed up of calling the customer care number as there i get only fake promises, but not the solution to my problem.
I have also given option that if they cannot start the delivery for any reason, cancel the subscription and return me the money, but that is also not been done by them.
What should i do??
Is there any other solution.

Jio sms sending job
We referred to the article and applied for job but he took 30000 from us and did not refund
We believe in the newspaper and contact people but they were fraud
You should verify basic details before putting anything in the newspaper for the good of the public
I already lost money i don't want anyone else
Please don't put this article in newspaper
Kindly give me any information you have related to this article so that i can take any action

Dear sir/madam,

My name is kausik dey subscriber of your daily newspaper for last 4 years. My last subscription ends on march, 2020. My subscription id is ko[protected] which renewed on 9th of february, 2020 for 1 year for times of india as well as ei samay. But subscription coupon is not yet received till date.

Please do the needful in this regard.

Regards,

Kausik dey
[protected]
22/02/2020