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Times Of India Complaints & Reviews

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Last updated Mar 26, 2024
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Times Of India reviews & complaints page 5

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P
Paulvadivu Ponnusamy
Jan 29, 2023
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Paulvadivu Ponnusamy

Delivery of the paper irregular..Any amount of requests/follow-up with the Agent is of no avail...
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V
Vidhya_asuri
from Bengaluru, Karnataka
Jan 17, 2023
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Address change needed

Hello,
My parents have moved from Chennai to Bangalore. and need to change the address on their subscription.
Their phone number is [protected] (this is associated with the subscription).
Their expired subscription number is:
Order ID:
SCT8684401
Order Date:
20-Nov-2020

Their current address:
Liberty Square
Flat B-203,
Survey No 23.
80 ft BDA Roadbr...
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M
MaheshShah
from VADODARA, Gujarat
Jan 6, 2023
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Non delivery of TOI since 1st of jan. Subscription no.GJ102138947652

Address:C 17 BALMUKUND PARK NEAR SABRI SCHOOL VASNA ROAD

My subscription for TOI ends in Oct23. However vendor has stopped paper.
I complained on crm.[protected]@timesgroup.com four days back but with no result.
How can a newspaper like TOI remain insensitive to their regular yearly subscriber over such petty issue ?
I think you are loosing credibility & I may not continue with your paper from next year....
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S
srinim
from Hyderabad, Andhra Pradesh
Jan 5, 2023
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Unable to amend my mobile number saved incorrectly on TOI systems

Customer id no. 447233

I have been a TOI newspaper subscriber for over 10 yrs now. While trying to renew my subscription online, I noticed that my mobile number saved on the system is incorrect and wanted the customer care to update it. strangely they mention that it is not possible which is ridiculous.
Both numbers on my customer id captured by TOI are incorrect. not sure which sort of defunct systems TOI are using...
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J
joice685
from Mumbai, Maharashtra
Jan 4, 2023
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Newspaper delivery pending for more than 1 month

Address:Oms court,no 1, nathamuni street, off g n Shetty road,t nagar,Chennai 600017

I'm residing in chennai and subscribed to times of india newspaper. The delivery was expected to start from dec 1st 2022 but it was still not started and more than 1 month i am behind the customer service team and they are not resolved the issue. If they are unable to deliver newspaper i need refund. If they are ready then i need the newspaper to be delivered for the 1 year from the date they start delivery. Please help me to solve the...
+3 photos
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SThakur07
from Hyderabad, Andhra Pradesh
Jan 3, 2023
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Newspaper subscription amount not refunded

Address:Hyderabad

I had paid an amount for an annual subscription of Times Of India Newspaper on 08-Dec-2022. There was no response from Times Of India after the payment was done. I just received a message for an annual subscription message request. When I enquired TOI on 19-Dec-2022, I was informed that in my area annual subscription is not supported. I asked for the REFUND in that case. TOI said that it will be processed in 3 to 4 business days. But till...
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A
Aparnadey1
from Mumbai, Maharashtra
Dec 27, 2022
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Toi physical subscription paid but delivery not started

Address:Flat No 403,Building 1-B,Maitreyi CHS,New, Dindoshi Mhada Colony,Malad East

I have taken 6 month subscription for physical newspaper delivery on 21st December 2022.The payment was done on that day.Still the physical delivery has not started yet.You debit the money in the name of subscription but delivery has not started.It has been 5-6 days.
My address is
Flat no 403, Building 1-b,
Maitreyi chs, New dindoshi mhada colony
Malad east, Mumbai-400097.

Kindly get the delivery...
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S
Susheel Kolte
Dec 19, 2022
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Not getting the subscribed paper regularly

We have subscribed Times of India annually from TOI, Bangalore, We are not getting it regularly, Though sent many mail to crm.[protected]@timesgroup.com we still not getting regular supply. Really very unhappy with delivery.. Even worst with the customer support. Unfortunately paid for year. Asked many times about escalation chart but not received. Customer ID BL[protected]...
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Sylvester1984
from Chennai, Tamil Nadu
Dec 19, 2022
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Daily paper not being delivered - Rude delivery person

Hi,
This is Sylvester from Chennai.
My parents reside at Trichy, Tamil Nadu and have subscribed for the annual subscription of the English daily paper.

But from 16th of Last month, they have not received the papers and the delivery person refuses to deliver the paper and is demanding for extra charges on a monthly basis to deliver the paper at the given address of No:6, Nehru Street, Ponmalaipatti, Trichy 620004.br...
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K
Konne saikrishna
Dec 16, 2022
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Issue of getting news paper and with the agent

Address:India
Website:Times of india

Hello sir/mdam i am sai krishna I have recently taken a new subscription ! But am not getting news paper regularly ! And the paper boy speaking very rudely and my form number is SHT27917435 ! Please sort out the issue...
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RahulTam
from Mumbai, Maharashtra
Dec 15, 2022
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Change of Delivery Address

I had taken the Subscription of TOI at my address but now i have shifted my residence to a new address and i want to update my delivery address as no one stays at my old address. Kindly help me with changing the place of delivery....
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S
Suramon
Dec 14, 2022
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Not providing supplement edition

I live in Daman. I came to this place in April '21. With much difficulty I could find a Vendor to give me TOI at my doorstep from Dec 01. To my surprise I do not get Economic Times or Maharashtra times from Monday to Saturday and Sunday Mumbai mirror or Ravivar Maharashtra times on Sundays for the price of Rs. 7 from Monday to Saturday and Rs. 8 on Sundays. According to the vendor this facility is only for those living in Mumbai. This leaves...
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A
ABCD B
Dec 6, 2022
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Article in newspaper

Address:Mumbai

Https://www.nytimes.com/2022/12/04/business/chess-cheating-scandal-magnus-carlse...

This article is very poorly written. It must start with a disclaimer asking a reader to consult with her doctor and also provide verified comments from a doctor for the claims they make in this article....
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N
NAGARAJAN KAILASAM
Dec 6, 2022
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Still getting advertisements

I have an ads-free subscription, but still getting the ads in between the stores. It is annoying.

Unable to copy the stories into my notepad...getting error...
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I have placed my prepaid order for economics times on 25th Oct 2022. I have not received first copy of paper yet, it's almost a month now.

I have reached multiple times to customer care and always they were saying we have forwarded your request to Pune team. No one from Pune team have contacted me on this issue and didn't even respond to my email.

I kindly request you to please look into this matter urgently...
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S
from Mumbai, Maharashtra
Nov 21, 2022
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Subscription of epaper

Address:33/F Charai, R.C. Marg, Chembur Naka, Near R.C. Marg, Monorail Station

My subscription was due on 26th Nov 2022. Hence, the company Times of India had sent me a email informing me of the same and further had asked me to renew the services before 26th Nov 2022.
I renewed the same online and received the receipt of the same.
However, when I try to log in, it doesn't log in. Infact, it asks me to again pay for and renew my subscription.

BILLING DETAILS
Name: Suchir Patharebr...
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S
Shine Jeeboi
Nov 21, 2022
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Newspaper delivery

Am sorry to let you know that despite repeated complaints we are not getting the newspaper delivered daily.If complaint is lodged next three tour das we would get paper properly.Again the delivery would stop.if at apl delivered, it is given after 10am or sometimes afternoon or evening. Really fed up.we are from Wahal, Ulwr, Navi Mumbai...
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Address:Mumbai

I have been a subscriber to times of India as well as the Economic Times since 2018, i.e from the very moment Times Group came up with yearly subscription plan. My customer id is [protected]. I reside at Dahisar, Mumbai, locality. I had been renewing the subscription regularly through online payments to Times group as advised by their agent Shri Sachin Tare.

While seeking subscription from me both Shri Sachin Tare as well as...
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R
Rvenk
from Bengaluru, Karnataka
Nov 2, 2022
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Harassment on renewal of subscription

Address:Flat No 2 A Chelli Poise Apartments,Borewell Road,Whitefield,Bangalore

I have been an annual subscriber of TOI and ET for the past few years.This year, my renewals are in this month of Nov and I had very clearly indicated to them that I am out of the country for a few months starting Oct 2022 and not to trouble me for the renewal and that I will return to India and renew.Inspite of it, I have been getting multiple call, SMS's, emails, whatsapp messages...damn it, dont I know what I have to do.I am in a different...
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E
ezhilbabu
Oct 31, 2022
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Annual subscription related

Address:11, jaldeep bunglows, bopal, ahmedabaqd

I have subscribed times of india from Jan to Dec 2022 through online.My location is Bopal, ahmedabad. My paper agent is not distributing the times of india newspaper regularly. Because I have not susbribed the news paper from him. Today when I asked about the newspaper he was answered very rude manner and also said that I wont give you the newspaper. The agent name is DEVILAl, is looking for bopal area of ahmedabad. My name is E.Ezhilbabu,...
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