Times Of India Complaints & Reviews

Address: Thane, Maharashtra, 400605

There is regular delay in distribution of the times of india. We are getting the news paper after 9am. There is no meaning in reading the news in the evening. I have not renewed the scheme because of this problem. If it continues i have to stop all news papers. Kindly do the needful to correct the issue. Many people in the society ate unhappy because of this issue.

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Address: Chennai, Tamil Nadu, 600091

Hi,

Till now I am not getting the paper daily.
Its been more than a month.
It is the worst thing happened to me and I did not expect the from the biggest paper group of India.
For around 600/- - this kind of fraudulence is not tolerable.
Requesting you to return my money.

The number mentioned in that below mail is always busy and not connecting.

Thank you.

Best Regards,
Dharma raju,
[protected],
[protected].

On Tue, 04 Sep 2018 13:02:54 +0530 Times Group CRM Chennai wrote

Dear Subscriber

We made note of your pending grievance regarding Non receipt and accept our sincere apologies for the
hardship & delay caused in this regard. We escalated your grievance to
our distribution executive who would keep in touch with you at the earliest for resolving the
same.Looking forward to your support.

Thanks & Regards
Crm Team

[protected]

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]

Sent: 03 September 2018 20:05

To: Times Group CRM Chennai

Subject: Re: The Times of India Subscription Renewal Reminder

Hi,

On repeated requests, I am not able to get my paper to my home.

My subscription not started yet even I have paid 599/- on 10th August, 2018.

Request you to cancel my subscription and revert my money.

Thank you.

Best Regards,

Dharma Raju,

[protected]

On Fri, 24 Aug 2018 19:53:30 +0530 "dharma raju" wrote

Hi,

I have given the cheque of 599/- and its been cleared by the date 10th August, 2018(SBI bank)for the

yearly subscription.

I am not getting the daily newspaper yet.

Please recheck once from your side.

Thank you.

Bhavani,

[protected],

[protected]

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J

JAYARAJAN AYANIKAT

from Chennai, Tamil Nadu

Sep 21, 2018

I had requested an address change for a subscription taken in January 2018. It is now 25 days since the request was initiated and TOI is still processing the request. It is unbecoming of an esteemed organization like TOI.
JAYARAJAN

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Address: Chennai, Tamil Nadu, 600091

Website: times of india

I have given the cheque of 599/- and its been cleared by the date 10th august, 2018 (Sbi bank) for the yearly subscription of times of india.

On repeated mails and phone no one is taking action.

I am not getting the daily newspaper yet, its been more than a month.

Please recheck once from your side.

Thank you.
Bhavani,
[protected],
[protected]

Sep 18, 2018

Updated by dr009 Hi,

Till now I am not getting the paper daily.
Its been more than a month.
It is the worst thing happened to me and I did not expect the from the biggest paper group of India.
For around 600/- - this kind of fraudulence is not tolerable.
Requesting you to return my money.

The number mentioned in that below mail is always busy and not connecting.

Thank you.

Best Regards,
Dharma raju,
[protected],
[protected].

On Tue, 04 Sep 2018 13:02:54 +0530 Times Group CRM Chennai <crm.[protected]@timesgroup.com> wrote
>

Dear Subscriber

We made note of your pending grievance regarding Non receipt and accept our sincere apologies for the
hardship & delay caused in this regard. We escalated your grievance to
our distribution executive who would keep in touch with you at the earliest for resolving the
same.Looking forward to your support.

Thanks & Regards
Crm Team

[protected]

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]

Sent: 03 September 2018 20:05

To: Times Group CRM Chennai

Subject: Re: The Times of India Subscription Renewal Reminder

Hi,

On repeated requests, I am not able to get my paper to my home.

My subscription not started yet even I have paid 599/- on 10th August, 2018.

Request you to cancel my subscription and revert my money.

Thank you.

Best Regards,

Dharma Raju,

[protected]

On Fri, 24 Aug 2018 19:53:30 +0530 "dharma raju" wrote

>Hi,

>

>

I have given the cheque of 599/- and its been cleared by the date 10th August, 2018(SBI bank)for the

>

yearly subscription.

>

>

I am not getting the daily newspaper yet.

>

>

Please recheck once from your side.

>

>

>

Thank you.

>

>

Bhavani,

>

[protected],

>

[protected]

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P

Peeran Ss

from Bengaluru, Karnataka

Sep 18, 2018

I am having annual subscription ID No.[protected]
I have shifted my residence -
old address: H.Nop.1-8-449/3/23, 2nd floor, backside, Khader Manzil, Noorbagh, Patigadda, Secunderabad..500 023.

My new Residential address:
H.No.6-2-165, Behind Community Hall, Secretariat Hills (YSR colony), Necknampur (v), Manikonda( Post), Hhyderabad..500 089.

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Today september 18, 2018. Bangalore times page 6 there is a nude picture of kim kardashian which is not at all related to the article and more over the nude picture shouldn't be used in name of entertainment. Please remember times of india is a family news paper and now it is circulated to all major schools under nie program for the students to start cultivating a habit of news paper reading. It is very sad to see many times that bangalore times uses vulgar and obscene photos in the entertainment section, i request you to please keep a close watch and mend this attitude of your team in betterment of our society

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R

rajan3454

from Idappadi, Tamil Nadu

Sep 18, 2018

I want to inform my change address.
Membership ID:33651750
My previous address:
B3, Pallav Homes,
No.7 - 2nd Main Road,
Krishna Nagar, Chrompet,
Chennai-600044

My New Address:
77/35, R G Marutham Street,
Sakthi Nagar Extn,
P & T Colony,
Kaundampalayam
Coimbatore-641030

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A

archie rai

from Mumbai, Maharashtra

Sep 21, 2018

I am a regular customer of TOI. Recently moved to the Thane. Here agency is charging delivery charges for delivery of newspaper as was never asked anywhere in Delhi and UP. Kindly provide the information abut this

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Address: Anand, Gujarat, 388540

Website: [email protected]

Dear sir/madam,

The said agency has refused to give times of india and economic times at my residence and wants deposit of one month in advance which is unethical. Also charging one re. Extra on each edition.

Kindly look into the matter and do the needful at the earliest.

Regards and thanks,
Kailash sudarshan, manager,
C/o corporation bank, bhadran branch.
Residence @ h no. 49 shivam society, near vasad chowkdi, at borsad, tal borsad, dist anand, gujarat - 388540

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Address: Kolkata, West Bengal, 700157

I have subscribed toi newspaper for one year & my subscription start date 16 th august 2018. Still i have not received any coupon which i supposed to be. I have called several times in the customer contact number. But every time it is saying "all executive are busy at the moment". Also they never called me back which they should have done as per the the instruction. This is so frustrating as such a reputed company is doing this type of customer service. Please look into this matter and do the needful as early as possible.

Name - pijush mondal
Subscription start date - 16/08/2018
Toi kolkata

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Address: Pune, Maharashtra, 411028

Dear sir,

I the undersigned is having demate a/c with you since 1995, my id 304978

In my portfolio and my demate a/c, the icici 22etf is not trading, when i click on the script

The message comes that script is suspended, the facility of to sell shares through portfolio

Is for keeping track of my profit and loss, but for last 40 days after sending them

45 reminders still they have not taken any corrective measures, in fact they are giving very vague answers.

For their understanding, i have given them reference of the indiabullas and venturabrokares

Demat a/c screen shots and how they have taken care of the same

Please look into this matter and do needful at your earliest

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Address: Thane, Maharashtra, 400615

We stay at haware city g b road thane 615. There is only one vendor distributing newspaper. He is not ready to provide combo pricing for toi and et. He is charging more than mrp.in short he is cheating people and we are helpless. Please let people enjoy the right to price and i think this is your responsibility. The vendor acts like a rowdy and tries to threaten people.

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Address: New Delhi, Delhi, 110063

Dear sir / madam

I paid my subscription for toi coupons in the month of july with intention to receive newspaper w. E. F.[protected], but till date have neither coupons nor newspaper.

I request i may please be advised whom to approach for solution.

N. K. Malhotra
Ph. [protected]
J100 2nd floor
Rbi enclave (Rbi colony)
Paschim vihar, new delhi
Pin 110063

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Address: 401105

Website: Toi

I had been a member of your news paper reader clientage for years together.
After i shifted my residence from borivli to mira road, my request for shifting the delivery address was not entertained.
I was delighted to receive a call from your end for registering for yriy subscription.
Now, for the last fortnight i am requesting your local people to send the representative to complete the formalities.
No one has come so far.
Kindly get the needful done.

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Address: Chennai, Tamil Nadu, 600002

Sir, i am a toi news paper subscriber for the last six (6) years annual subscription list for the last couple of weeks my vender is not supplying the paper regularly skipping 2to 3days in a week my subscription no is 266 16 774
Iqbal ahmed a g
26/52, maroof lane
Maroof street
Mount road, chennai -600 002
Plz let me know my vender and his phone no.
Regards,. Iqbal

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Address: 600061

I have provided the change of address to your Chennai office duly accepted.
I have shifted to my new address but till today I am not getting my TOI last TOI I got on 30thAugust .
Various mails and complaints has not yielded any result I use to get complaint number on various dates [protected], [protected], [protected], [protected], [protected], [protected]
This itself shows how vigourasly I am following with your CRM in Chennai
Looking forward from you to redress my complaint

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Address: 110024

I have taken subscription of TOI and given Cheque to the Collection Agent. I have not received any coupons from TOI. Also no response from their Customer Care on my mail. The phone number printed on subscription forma also does not work. Its quite disappointing that Consumers are cheated like this and the name of such reputed newspapers is at stake

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Address: New Delhi, Delhi, 110034

I am very old customer of toi and economics times subscription. My id 34489533 in name of rakesh kumar gupta r/o d-816, first floor, saraswati vihar, delhi-34.
I am trying for last 20 days to renew my subscription of news paper but your help line no. Is sound always busy and even after drop message no revert call. Pl give me an alternative (Either online/alternate help line no.) to renew my toi and economics time subscription

With thanks

Rakesh kumar gupta
Mb. No.. [protected]

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Address: Ghaziabad, Uttar Pradesh, 201010

Had suscribed for for toi engis new paper from 1st june 2016 for 15 month. My paper started from 1st june 2018. But from 1st september 2018 i am not getting my paper. I am daily calling the toi dealer alok (+91 [protected]) from past 15 days regarding the same but he is not resolving this issue.

Request you to please look into this matter urgently and start my paper immediately. Here are my subscriber detail

Subscriber id : 36495629
Order refrence no. Dea0303186

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Address: Panchkula, Haryana, 134109

Website: www.saupinsschoolpkl.com

Hello sir/madam

My child studies in saupins school (Panchkula). School have changed all winter uniform and given school uniform order to only one shop i. E mayor uniforms. Uniforms at this shop is costly as compared to other shops. School has provided the pics of changed uniform on their website but they are not clear (Color, cloth and design not clear). They have done this just as a formality.
Also i asked some uniforms stores in my area about the changed uniform they said they havent recieved any information/samples from school till date. According to the uniform stores school needs to provide the sample 2-3 months before the winter session so that they can provide customer the full winter uniform. After that i asked school about school uniforms they said they will put up school uniforms it in coming week on notice board and that week doesnt came till date.

School should either paste the uniform on notice board and give order to 3-4 shops so that we as a customer have options for buying.

If this doesnt happen we as a customer will be bound to buy that costly uniforms as we don’t have any choice.

School website : http://www.saupinsschoolpkl.com/

I hope that anyone should take this matter with highest concern so that school greedy needs can be blocked.

Yours faithfully
Jamie

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G

geethabalakrishnan

from Chennai, Tamil Nadu

Sep 11, 2018

Subscription ID 32863202
Non receipt of the Times newspaper from September 2018
Full years subscription paid in April 2018 vide order form ZCT0020189 did 14.04.2018 ending 13.04.2019
Depot name Perumbakkam Vendor name Prem Kumar R cheque no.043844 Rs.599/- for 12 months subscription of The Times of India

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Address: Chennai, Tamil Nadu, 600042

Sir,
I am not receiving newspaper since september 1 2018. I do not hold the subscription details. My registered mobile number is [protected] and mail id is shri. [protected]@gmail.com. I have made an annual subscription and subscription is in force. Will you please help me in contacting the delivery agent and ensure that newspaper delivery is resumed without any interruption.
Thanks and regards.
S. Sridharan
New no.39,
Third main road,
Vijayanagar,
Velachery
Chennai 600042

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Address: Coimbatore, Tamil Nadu, 641004

I had taken 12 months subscription offer on 14th may 2018 from toi coimbatore and paid for the same by cheque. My subscrion started in june 2018 and was to go for one year but the supplier stopped abruptly from september 2018. Stating it is only for 3 months. I have availed such offer in the past when toi was launched in coimbatore. It is totally unfair and this kind of cheating is not acceptable. Complaints to local office is being totally ignored.

Ref subs no: cbe 106255 dated 14/05/2018 (S. Hariharan)

Aug 22, 2019

Complaint marked as Resolved

Resolved

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A

Ap Janani

from Kizhake Chalakudi, Kerala

Sep 11, 2018

My house was in kk Nagar now I have shifted to my house to saligramam. Pls deliver the newspaper to the new address ..
No 20 MAPOSI STREET, ANNA COLONY, SALIGRAMAM CHENNAI 600092

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V

Vasantha Ar

from Vettavalam, Tamil Nadu

Sep 12, 2018

Hi team,

We are getting the continuous delivery from paper guy. Not sure what happened. Last we received on Wednesday. No other further response on this. Kindly do something need full.

Customer ID : 31452111.

Name : AR VASANTHA Anandaraman

Waiting for your response.

Thanks
Vasantha

Reply

Vasantha Ar's reply, Sep 7, 2018

Kindly ignore the previous comments ::: We are not getting delivery

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Address: Coimbatore, Tamil Nadu, 641004

Ref; 12 months subscription receipt no. Cbe 106255 issued on 14th may 2018.

I had taken the 12 months subs offer on 14th may 2018 from toi coimbatore.

The offer started on 1st june 2018 and was supposed to go for 1 year as per the payment done. But the supplier stopped supply in 3 months stating that it is for 3 months. I have availed such offer in past when toi was launched in coimbatore, but this time why such new methods of cheating the public, i fail to understand. I am having the receipt with me and can prove this cheating

Aug 22, 2019

Complaint marked as Resolved

Resolved

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S

samares ganguly

from Bengaluru, Karnataka

Sep 11, 2018

Duly subscribed & coupon due from Jul'18. But I doubt coupons have not been sent yet. My subscription no. as received through SMS is [protected]

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Dear sir,

I had paid an amount of 600/- in cash to our delivery boy for an renewal of my annual subscription with required documents month of july 14th 2018 and was informed the subscription starts from 1st aug. As there was no delivery of paper to my house in august, i had contacted mr. Arun +91 [protected] (Area representative of toi) and he told me that this should start on 16th aug. I had waited for a weeks time and again on 20th aug i contacted and was again told this shall already be started and the delivery boy had not started.

I was surprised and contacted the delivery boy and he had informed that arun had not initiated anything on my subscription. I had repeatedly called arun and toi customer care[protected] and was told the delivery starts from 1st sept 2018, also had sent sms to arun on reminder of date and he acknowledged on 31st aug that it shall resume and till date, there is no delivery of paper and also no response from arun. I had also spoken to his manager shravan (+91 [protected]) and gave the details of my whatsapp conversation with arun about the concern. The matter fact is the same adamant response i had received like arun.

What i feel is completely cheated by your times group which i had great regards and request to refund my money back when you could not fulfill my subscription.

I shall also brief this on all social media about the way you all treated me.

Subscription # [protected]
Thanks & regards,
Vishal

Times Of India Complaints & Reviews

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