Times Of India Complaints & Reviews

I have subscribed your toi and navbharat times newspaper and paid advance payment for receiving newspaper but than also not receiving newspaper regularly from past 10 days. Earlier also this same problem happens and whe we get paper 10-15 pages in between of newspaper were missing. Your dealer here is not providing proper service not only to me but people from this area who stopped your service at last. To maintain your old consumers trust please help us out in this problem or give back our payments

Vendor is out of town and v hav not been receiving the newspaper since a week
This happens very often

I have paid for 2 years subscription directly to Times of india from[protected] to[protected]. now on 2nd May 2022 my vendor demanded me to pay delivery charges for past one year and he stopped giving me newspaper. While taking subscription i was told by times of india that delivery is free. I have made complaint on TOI toll free number where they told me that they shall refund my money for proportionate period but till date i have not received refund. Please help me.

Paid one year subscription anount, still no response from TOI side, Customer care not responding ...unable to track the request

My name abuthalif k
id no.[protected]
vendor muthu pandi
my mobile no [protected]
e-mail;[protected]@yahoo.Co.In

address;4/11 udaya nagar 1st street porur chennai 600116
i want to inform you i am not receiving news paper regularly
so i called my vendor he is not attending my call.
So what i want do pls give reply i will follow.Tks

The newspaper is publishing fake ads in the times of India about sms jobs and part time jobs. These ads fleece you by asking you deposit money and then blackmail you with the this money can not be deposited and will be refunded back. They tell you about the money and a sms sending job for RS 75 per sms. They will promise you a laptop etc . The name is anjali part time and they will say they are working in the same location as yours

The sunday 8th May2022, Crossword puzzle contest link is not working.
After finishing the crossword I tried to upload it on the link given www.toicrossword.com
But the link is giving an error.
How can a reputed org host a contest with a 3L prize, and have a non working link??
It is disappointing.
Asefa

Payment made on April 18th and till date as of today (7th May 2022) newspaper delivery has not started.

Sent email to Times of India and got complaint number 00907727 but no action taken.

They need to check into this and revert.

Danny

Customer ID: [protected]

I am sending this mail with really frustrated that today the Paper has not delivered as committed..
I have shifted to my new house 3 years back and I used to get the paper properly.
Suddenly April 05 onwards it has been stopped even though I have renewed for one year subscription and telling Address has not updated.
After that I have raised 6 complaints also and frequently sent mails.
As a customer it led to great dissatisfaction and till now, I didn’t receive the paper as committed.

Please refund the renewal amount further I am not interested to do any transaction..

I have taken 2years subscription of TOI eng newsppr in 2020. It is valid till July 01, 2022.

Since its a prepaid matter, the company and its associated workers make frauds with people. They anytime stop newsppr delivery. In January, they stopped our newsppr for 16days. In between the time, after so many complaints they restarted on 3february, 2022.

In those 16 days, they were denying that they dont take gurantee...

Hitesh News Agency is charging Rs. 230/- for supply of March 2022 newspaper

Particularly during festival holidays, delivery person is absent to dispatch the Times of India paper at my address from April, 2022 onwards. Then, in weekdays the said paper is served after 9 a.m.
My address: A.S. ANNAMALAI SWAMI, Mob: [protected]
Customer ID: [protected]
7/1, Singara Garden 6th Street, Old Washermanpet, Chennai-600021, Tamil Nadu State.

23/04/2022.
Sir/Madam,
I wish to complain that I did not receive the Times of India Newspaper today's edition i.e.,[protected]. I lodged a complaint to your toll free number wherein I was allotted a complaint number 00904602. I even lodged a complaint to your local representative Mr. Anil who told that he will pass on the message to the paper boy. Kindly look into the complaint and please see to it that I receive the news paper daily without fail. Please see to it that I receive today's newspaper along with tomorrow's newspaper.
Thanking you Sir.
With regards.
Yours faithfully,
V.S. Suryanarayana Rao.
Kakinada.
Mobile No.[protected].

18th of April the entire one-year subscription was paid and in spite of following up with the executive and the vendor at my location TOI couldn't deliver the paper for 4 days, in the worst case i also shared my Whatsapp location to the team so they can locate and still no response.

very rude customer service and experience. Now i have asked for a refund and no support offered

Order ID:
TS0083809A
Order Date:
18-Apr-2022

I have made my annual subscription for TOI on 15/4/2022 with Subscription ID CH[protected]. Before placing the order, I called up the customer care number and verified if the newspaper will be delivered with out any default this time around as I series of issues in the past. Newspaper was not regularly delivered during my previous subscriptions. I was promised that the customer service will sort all the issues and start delivering from 18/04/2022...

I am a regular subscriber of toi for many years. Last four years have been subscribing in Chennai. This year could not subscribe since the link sent to me could not be verified with my mobile number. Last year after the paper was not delivered for 3 months was not sure whether to subscribe or not. Was regularly getting calls from officials regarding renewal. When Mr Sebastian from Chennai office said he will make sure that I get paper regularly, i renewed my subscription. This year again subscribed through himans paid 899/- though online msg showed 399/- . He said prices have increased and 399/- is for half yearly and 899/- for yearly subscription. Gave the cheque on 2nd April and he said it will start from 7 th. But till date no newspaper, initially, he said vendor problem, though am at the same address and same vendor is coming daily. I don't know what the problem is? But, toi shouldn't be taking subscription money if they can't deliver.

I had a subscription of TOI daily, I have shifted to new address, asked TOI customer service team for change of address, they said they were unable track my subscription, this went on for a week, finally I decided to go with another subscription and paid.
They told that I will start receiving news paper from 14th April, I am still waiting and chasing. The area manager for OMR, Navalur is pathetic. No proper response. Not sure what next, so bad service from TOI

I have subscribed for yearly news paper subscription from past 5 years. During Covid time the news paper distribution has been stopped and didn’t resume till date. But I end up paying subscription amount every year. Even logged complaint with Times Group customer service Center. No response from them. Sent multiple emails to their CRM. No response. I want resolution here.

Dear Sir
This is very Sad Experience where Renewal Gift Newspaper subscription not received yet even after payment made in November 2021.
Multiple complaints and Email sent
Also desired address changed in Times of India portal but no response

Ratan Singh Labana
Mb [protected] &
[protected]

I have been struggling with TOI support/CRM team for more than a week now. I have requested a refund for my subscription with customer ID DL[protected] and can't explain the pain in dealing with TOI support team.

They do not answer calls, i have been trying for almost 4 days now and more than 50 calls and they do not answer. Have been sending them email everyday but with no luck. They are holding my money for no reason when I have clarified i do not need their services and twice they confirmed they are initiating a refund and post which above is the story where they are now not answering any phone or sending a response over email.

Can't imagine a consumer has to go through all this in a modern era with a leading newspaper company.

Such a horrific experience with TOI. Please can someone help me getting my money refunded.

It seems I did a mistake buying their services which I am sure I will never repeat. I am never going to be a consumer of TOI services.