Timesjobs.com — Cheated & not refunding amount

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Mumbai City, Maharashtra

Even after getting refund initiated mail from stepahead timesjobs.com they haven't refund yet, its being two months now.. below is the mail timesjobs.com sent.. This is to inform you that we have initiated refund against the order id 1359134 ; it will take 14 - 21 working days for the amount to be credited in your account from which you had made the payment. Please wait for some time. Thanks & RegardsStepAhead Team On Tue, Mar 18, 2014 at 5:54 PM, yogita <[protected]@gmail.com> wrote: to me Dear yogita, Thank you for the interest shown in our Product & Services. Please note your Order No. 1359134. Order activation is subject to payment realization. To track the status of your order click here. Order No.1359134: Product Name Price(INR)Resume Zapper India Rs.1600.0Resume Zapper Gulf Rs.800.0Magic Resume India - Entry level (0 to 1 year) Rs.1400.0Magic Resume International - Entry level (0 to 1 year) Rs.2150.0Service Subtotal Rs. 5950.0Total Discount Applied 900.0 (-) Rs. 900.0Payable Amount (Inclusive of Service Tax 12.36%) Rs. 5050.0 For any further information, you can mail us at [protected]@timesjobs.com All the best for your career growth! Regards, TimesJobs.com StepAhead team I received call from timesjobs.com on 09 march 2014 Mr. Pankaj was representative, he told me about step ahead service resume highlighter for Rs. 500. Initially I was adamant to activate this service but I decided to take chance of Rs 500 so finally I activate this service on 10 March 2014. I made a payment through debit card and order no .1358933. After some time one of their representative (name unknown) called me for verification purpose, he called me and said this call is for your verification of activated service. You need to follow the some procedure to generate customer ID and for verification. So he bring me again onto the stepahead service page and forced me to click on combo deal Magic zapper deal worth Rs. 5050 and forced me to do payment on saying that this is just a Demo purpose you need not to pay Rs. 5050, Not a single rupee will be deducted from your account this is my promise we are from timesjobs. He also explained why we do it, another person from account deprt also explained and convinced me to make payment but not your single money will be deducted this is just demo. So I believed on them and clicked on PROCEED TO PAY and made payment. After checking my account i found that amount is deducted from my account. I received email for activation of another combo deal service order no is 1359134. When I called one of them none of their person received call nor called back. This is total case of misleading to job seekers on the name of verification and generation of customer ID. I request you to please cancel my both the orders and i want my refund of money as soon as possible. All Customer executives representatives of timesjobs are cheaters. They cheat people just to achieve their sales targets. Pl take action against it Or I will take serious action against timesjobs and executives.I want to cancel the Combo deal service worth Rs. 5050 Order no. 1359134. I want my MONEY BACK ASAP. Mumbai