TimesofMoney — Clash of CLans Gems Purchases

I made a Purchase of Gems for 499 and also yester another purchase of 79 Rupees did not go thru bu amount deducted. The other Purchases of Gems went thru
Purchase History on Email : [protected]@gmail.com also doesnt not reflect the 399 and one 79 Charge . The charges Reflected on the Payment history are all valid
15-Oct[protected]Oct-2020)
Ref CHQ NO [protected]IGAJQHAWC4
Purchase of gems for the same COC account on my Original email : [protected]@gmail.com has all the previous Payments history of over 80K worth of Gems taken in 2015 for the same game account
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TimesofMoney customer support has been notified about the posted complaint.
Oct 16, 2020
Updated by Thangboi Lhungdim
RS 399 Not 499 Check the Screen shots
Oct 16, 2020
Updated by Thangboi Lhungdim
My Name is Thangboi Lhungdim and I play Clash of Clans which was developed by Supercell, the company behind other popular mobile games like Hay Day.
My Clash of Clans ID #9CJY8GPP
I have been purchasing Gems thru in app since 2015 never had any problems till recently ( Providing screenshot attachments of those old purcjases), If you will see carefully for those who buy Gems in Clash of Clans now payment goes to INB Times of Money Limited. Who are they ?? I recently made lots of multiple purchases of Gems some went thru some did not but the aount was deducted from my Bank account under State Bank of India ( Providing screenshots of the amount deducted from my bank account
Thangboi Lhungdim
Account No : [protected]
TUIBUONG Branch Manipur Inda
IFSC Code SBIN0015027
Purchases made on this account in 2015 with email confirmation sent to [protected]@gmail.com
Purcahse of Gem made in October 2020 on another email [protected]@gmail.com

I tried to call Google Support but failed to do some I then sent a complaint https://www.consumercomplaints.in/new_complaint/
2 Charges one for Rs 399/- and another for 78/- did not go thru I mean I did not recieve the Gems for that. If you check my account in playstore Payments History way back in 2015 I made lots of purchases of Gem which went fine ( Attaching Screenshots of Payments History ) I am a regular customer at Google playI dont know what this company is or who they are SO Check the internet and found other having the same problems with this company handling their Financial Transactions INB Times of Money Limited
If I havent recieved the Gems the money should be refunded back on all the instances where I did not get what I paid for

Complaint comments 

Comments

I tried to perform a transaction of Rs 399 from Mobile and it went thru but the previous 399 and 78 Charge which got deducted form my account I have got any Gems on my COC account

More Details
My Name is Thangboi Lhungdim and I play Clash of Clans which was developed by Supercell, the company behind other popular mobile games like Hay Day.
My Clash of Clans ID #9CJY8GPP
I have been purchasing Gems thru in app since 2015 never had any problems till recently ( Providing screenshot attachments of those old purcjases), If you will see carefully for those who buy Gems in Clash of Clans now payment goes to INB Times of Money Limited. Who are they ?? I recently made lots of multiple purchases of Gems some went thru some did not but the aount was deducted from my Bank account under State Bank of India ( Providing screenshots of the amount deducted from my bank account
Thangboi Lhungdim
Account No : [protected]
TUIBUONG Branch Manipur Inda
IFSC Code SBIN0015027
Purchases made on this account in 2015 with email confirmation sent to [protected]@gmail.com
Purcahse of Gem made in October 2020 on another email [protected]@gmail.com

I tried to call Google Support but failed to do some I then sent a complaint https://www.consumercomplaints.in/new_complaint/
2 Charges one for Rs 399/- and another for 78/- did not go thru I mean I did not recieve the Gems for that. If you check my account in playstore Payments History way back in 2015 I made lots of purchases of Gem which went fine ( Attaching Screenshots of Payments History ) I am a regular customer at Google playI dont know what this company is or who they are SO Check the internet and found other having the same problems with this company handling their Financial Transactions INB Times of Money Limited
If I havent recieved the Gems the money should be refunded back on all the instances where I did not get what I paid for or I am happy if they can get me the Gems

Today I saw a Refund BY TRANSFER
INB Refund of IGAJPSWDL0
Ref NO [protected]IXGAUJTXI8
Rs 79.- Has been Refunded But I think Theres 2 More refund that also has to be Done
599 and another 79
In the meantime I made several Purchases which went thru smoothly This time Strangely the transaction shows as by debit card
OTHPG 460689 GOOGLE *Supercell g.co/helpp
Earlier it was TO TRANSFER
INB Times of Money Limited
Expecting that the other Refumds will be done ASAP
REFUND OF 79 AND 399 HAS BEEN DONE i HAVE DONE SO MANy purchases dont know ifthats the last I need to check again.. Give me 3 days so far looks good

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