TimesofMoney — i have purchased a course from udemy app and money has deducted from my account but the course has not been offered to me

I have purchased a couse from udemy app and money has deducted from my account but the course has not been offered to me.
I have been trying for a refund but their is no reply money has been debited from my account but their is no response on the purchase of the course and the payments is telling that my course payment is cancelled
Please do kindly look into it and refund my money back.
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