TimesofMoney — Money debited but did not receive any refund

Money was debited from my account.
It has not been refunded and I did not receive the product either.
It has been more than 48 hours since the transaction.
I haven't received any call or response from your customer support.
Kindly refund the amount at the earliest.
Please expedite the matter .
Attaching the transaction details screenshot for your reference.