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[Resolved] TimesofMoney — Money deducted but purchase cancelled twice in the same app
Myself Tarini Prasad Brahma .On 31st December 2021 I made 2 payments for Rs 7900 and Rs 1949 to purchase cod points in call of duty mobile .Sadly the money was deducted from my account but purchase was cancelled hence I did not receive my cod points for which I have paid for.I contacted my bank and I was informed that the transaction was successful as the money has been transferred to the merchant successfully and I this case the merchant is TIMES OF MONEY PVT LTD.
Hence I request times of money to refund my money as soon as possible as I don't want to spend on this game any more and I want my money refunded to my account as soon as possible.Please solve this issue as soon as possible.
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Jan 6, 2022Complaint marked as Resolved
Resolved within 2 days
TimesofMoney customer support has been notified about the posted complaint.