TimesofMoney — payment deducted but purchase unsuccessful

Address:

East Khasi Hills, Meghalaya, 793003

Hello, I purchased membership two times both with Rs. 799 by INB for the game Mobile Legends through Google play but the amount was deducted from my account although the purchase didn't come to my game account. I was able to do two more successful purchases after the problem.
I kindly request you to refund my money for the first two unsuccessful purchase where my money was deducted.
Email: [protected]@gmail.com
Bank : State Bank of India
Date : 05/02/2018

Please Kindly email me Incase of bank transaction reference number if required.
Thanking You
Benjongkumba Jamir