TimesofMoney — Purchased uc cash in pubg mobile. Amount debited but didn't get uc

I purchased uc cash via in-app purchase of kung mobile on jun 1 at 6:00 pm via internet banking(FEDNET).

This uc cost 1929/- this amount debited from my bank account to (TIMES OF MONEY LTD.).But no uc cash credited to the game.it shows in my fed net transaction.

Customer care numbers are unreachable

This is a lot of money and I am worried about it. So I humbly request you to please solve this problem and give my money refund to my bank account...
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TimesofMoney customer support has been notified about the posted complaint.
Jun 01, 2020
Updated by Irfan782
My pubg ID:[protected]

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