I have purchased a wrist watch from Titan World CCNB Rd, Erezha, Mullakkal, Alappuzha, Kerala 688011 on 30/08/2021.
Model No. NM90098QMO1 DATE OF PURCHASE 30.08.2021
I started using the watch only on 6/9/21 the day I was travelling abroad, I noticed the watch was having issues when I reached
Dubai the same has been reported to the Titan world, the issue was it was either stopping in between or running slow which I couldn't recognize.
when it was given to the titan world they could not find any problem and returned it to me . The same issue I found again and it was given to Titan world again
They have sent it to the main service center for fault rectification, it was repaired and given back after a month or so.
Again I travelled with the same in my second trip, after reaching the job location I found it is giving me issues. This time it stopped, I have adjusted the time again and used it.
The same was reported to titan world telephonically. While travelling to India on my third leave, when I reached Dubai airport again I noticed the watch was not working
and found the crown coming out slightly . Again it was given to the service center after more than a week when I checked with them they say it is working when it is on their workstation.
The issue was happening when it was wearing /shaking (according to my observation). So far I didn't get any positive support from the Titan world.
After spending a good amount for the watch, if it has to be with the service center, and not getting any support from any one from Titan .
I feel it is unfortunate.
Expecting an early action at least from your end now.
Was this information helpful?
Post your Comment