[Resolved] Titan Company — authorised or not?

sachin golaviya

from Ahmedabad, Gujarat

Address:	Surat, Gujarat
Website:	[email protected] plz reply on that email id

I ordered titan watch from patmmall. Which show 2year warrty it cone with customor invoice nd warranty card. So it actually aligible for warranty beacuse iits warranty card is blank not fill up or not having any authorised stem mark. And if i got watch and i want to check it is autenic or orignal or not than titan cervice center can give me positive feedback or not? Plz reply sir

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Oct 24, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

Titan Company Customer Care's response Dear Sachin,

Steve here from the Customer Relations team. Always here to help!

Thank you for shopping our product. We would like to inform you as the invoice acts as a warranty card when purchased online. To check the authenticity of the product, we request you to visit any of our World of Titan stores and our staff will help you on the same.

However, we don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us. For any concerns regarding these companies, please contact them directly.
Thank you.

Sincerely,
Steve