[Resolved] Titan Company — chain broken | |||
I bought a titan black metaled watch before 9 months worth 6000. Now the connecting pins of the chain got loosen somehow. When i went to service center they say, titan don't cover warranty for chain and all. Seriously what is happening. We go for branded things in a hope that they will be good. Very disappointed titan. Will never ever try your products Was this information helpful? | |||
Jun 1, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Apr 26, 2019 Titan Company Customer Care's response Dear Soniya, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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