Titan Company — Complaint about unavailability of belt of watch for long duration | |||||
I purchased a titan wrist watch on 29th July 2014, i have receipt. Product no. is 9924SAA. I want to change the belt of my wrist watch so last week i went to 'World of Titan' shop it is not available in any shops. I searched almost all shops in pune. They are saying 'It's 3 pin belt, it is not available we have to give order to company. It will require 1 & 1/2 month to deliver the said belt. But not sure'. So what to do now ? Was this information helpful? | |||||
|
Titan Company customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
48%
Complaints
1962
Pending
0
Resolved
902
+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
View all Titan Company contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve