This ix to inform you that i have purchased watch from your showroom raopura vadodra..
I went today to your showroom to replace watch bcs it is defective. But you sales man not responding nice way.
I want you to take action and respond my complain.
Otherwise by evening i n going to post my complaint on all social media.
My invoice numbrr is[protected]
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Feb 5, 2019
Complaint marked as Resolved
Titan Company customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Titan Company Customer Care's response Dear Fakhri,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
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