Titan Company — Delayed Service for Titan Edge Ceramic watch

Dear Sir/Madam,
Good Morning. I purchased Titan Edge Ceramic watch on[protected] from World of Titans showroom, Coimbatore. Within a year, it got stucked twice. Recently, last month again it was showing sluggish performance. Gave for service at world of Titan Watch showroom at Cross Cut Road, Gandhipuram, Coimbatore Tamilnadu, India on[protected]. it's been 20 days now. Still It is not get serviced. Showroom people saying that they are waiting for spares to be received from head office. Kindly support here to get back serviced watch or new replacement.
Job order Number: JOAS[protected]
Date of Intent:[protected]
Regards,
V R Balaji
[protected]