[Resolved] Titan Company — htse watch

Ambrish Bh

from Mumbai, Maharashtra

Address:	Dehradun, Uttarakhand, 492001
Website:	www.titan.co.in

Hi
I am fed up with my htse watch, i visit titan service centre every 3 months.
I donot why titan made this htse watch worth rs 8000/
It is very poor and every time it has some problem and watch suddenly stops.
When i visit service center they teach me that keep ur watch in sunlight, should i wear the watch and sit in sunlight???
Anyone can check that how many time i have given my watch in service center, receipt has been attached.
Already 1 month gone but still no resolution.
Resolve the issue at earliest.

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Jan 8, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

Titan Company Customer Care's response Dear Ambrish,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

Dec 09, 2017

Updated by Ambrish Bh My Mobile no[protected]
Kindly resolve