Titan Company — Irresponsible behavior of the manager and misleading

Address:Nellore, Andhra Pradesh, 524001

Hi,
we have purchased a watch on[protected] in nellore andhrapradesh
on the day of purchase they told us it can be exchanged in 30 days if we want to. on[protected] we have visited the showroom in Trunk road nellore for exchange the watch but they told us it can't be exchanged here and we need to go to other city titan showroom ( i use to think all world of titan are owned by tata but this fellow is exception) anyways we have gone to the nearest city tirupathi show room in VVMahal road and they told it is already month we can't exchange it now.

NOW AM REGRETTING WHY THE HELL I HAVE CHOSEN TITAN SUCH A HOPELESS BRAND

i am seriously disappointed by the was i was treated in nellore world of titan then literally deceived me regarding this issue

they told me 30 days and now they are telling a month .
Am telling this because feb has only 28 days and march 19 i have approached its only 28 days that was done and not 30
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Dear Sandeepraya,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Sandeepraya,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Sincerely,

Steve

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    +91 80 6660 9028
    +91 43 4466 4199
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    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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