[Resolved] Titan Company — issue with service for my watch nh1577nl01a

Anji Reddy Mada

from Hyderabad, Telangana

Address:

500015

Team,
I am your customer who has purchased titan edge watch nh1577nl01a in the month of july'2017 and i got a warranty for 2 years and now i got an issue with my watch. When i walked into your store at paradise circle, hyd.
They have given me a list of issues charging around 900/-.
This is the way your service center people fool us & still my problem is not solved

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Feb 7, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

Titan Company Customer Care's response Dear Anji,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve