[Resolved] Titan Company — key switch is not available in service center

Ron George

from Guntur, Andhra Pradesh

Address:	Ernakulam, Kerala, 682035
Website:	TITAN

I get bad service from titan service center because key switch of my titan (Model 9348kca) watch is not available in service centres..3 or more months i will not use my watch now it causes fogg on the glass and battery is dead. I bought this watch at high price. There is no response and im worried about that. I need solution from titan company. Warranty paper is lost but im ready to pay this switch key.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 25, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

Titan Company Customer Care's response Dear George,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve