Hi,
I had your company is one of the best logistic company but now I am feeling you are one of the worst logistic company who can’t give basic service to customers and you are giving big big words about the customer service.
I never even thought service can be so worst.
I had sent my parcel on 30th March and my Parcel DWB no is[protected] till today not dispatched and it was very urgent consignment is sent. If I would have send by VRL and some other logistic it would have charge me very less and reach within 5 working day but I am surprise to see after 15 days also my parcel is not reach.
And I check online tracker my DWB no doesn’t have any details about my parcel and when I am calling with M. Balaji(Courier in charge brigade road branch) about my parcel he is not even responding properly my calls.
Finally if tomorrow I will not get any calls from you guys I am going to police complaint about my parcel and show you guys what I can do and even on social media I am going to give my feedback the kind of service are you giving to your customers.
Balaji([protected]) is one of the person handling your business who don’t have one small basic sense of customer service.
Better you guys can speak with him and trough out from the business otherwise will have tough times. in your business and you lose lost of customers. Was this information helpful? |
Post your Comment