Titan Company — No response on renewing Replacement Proposal Number since past 3 months.

I have been following up with Titan customer care since last 3 months however have received no response from them.

I had purchased a watch from Titan store Chembur and as they couldn't fix it we were given a replacement number. We were not properly informed on expiry date and post expiry I reached out to Titan customer care for renewal of Replacement Proposal Number as the watch is worth 10000. It's been 3 months and yet no satisfactory response has been shared.

I am highly disappointed and feel the money has wasted. We hail Titan only for Ratan Tata sir, but the employees are truly ruining the experience.

This seems like a last resort. My ticekt number is RPCHD1S00004467

Hope this helps.