Titan Company — no service provided

Address:

4/111 Nadukadai Street, Pattanam, Coimbatore, Tamil Nadu, 641016

Hi Team,

I have issue with my lense in blue ray coating there is a patch in one lense. I bought it on 17 March 2019. The opticals refused to service stating that, it is a deep scratch without even testing it properly. Also I had an issue with frame as well as they don't have the exact frame for replacement, they asked me to choose some other, now I have issue with that frame and which is within warranty they are not ready to service it, as it is already replaced. Please help me in fixing this issue since my warranty is gonna end within a week.

I have attached invoice of frame and lense. Also replaced frame invoice and Certificate of Authenticity for essilor. I have shared the image of patches in the lense.

Titan eye plus Branch: R S Agency, 945, Trichy Road, Oliympus Bus Stop, Ramanathapuram, Coimbatore State: Tamilnadu Pin Code: 641045.

Please help ASAP

Regards,
Aarthi Velumani
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