[Resolved] Titan Company — refund blocked from 1 month

Ronak Shah 8888

from Ahmedabad, Gujarat

Address:

380009

I have returned one purchased product on 25-07-19. Refund was initiated on 8-8-19. However, till date[protected] refund still not credited. I have made 100s of complaints and 100s of phone calls. attaching call log records, their confirmation of refund sms, complaint number which they registered. Company is so irresponsible for their product refund. I could get refund more easily and early if i have purchased from other site.

Please help

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Sep 28, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

Titan Company Customer Care's response Dear Ronak,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve