[Resolved] Titan Company — regarding behaviour | |||
It is to inform you that dial of my titan watch is damaged due to rain water. I want to change it but i am sorry to say that no workshop located at patna, bihar is ready to change it. I had gone raja bazar, boring road, kankarbagh but they are doing rude behaviour. They are treating like servant. They are ordering to purchase new watch instead of change dialof watch. I want to know sir only new purchase of watch is only option. Service is no important. Do the needful at the earliest We are looking forward for your co-operation. Was this information helpful? | |||
Mar 17, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 Titan Company Customer Care's response Dear Sujeet, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve Verified Support Feb 11, 2019 Titan Company Customer Care's response Dear Sujeet, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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