[Resolved] Titan Company — sonata ladies wrist watch repeated stop

[Resolved] Titan Company — sonata ladies wrist watch repeated stop

B Beejit from Mumbai, Maharashtra

Its been a terrible experince. I bought a sonata ng8992pp03j analog watch - for women on 13/05/2017. The watch stopped 4 to 5times till this period of time. I went to my nearby sonata service centre each time the repairs, within a week its goes same again. Either the sonata product quality gone worst, or service not able to find out the right problem. Need urgent attention and assistance. 1) replace or 2) remedy it properly +1 photos Was this information helpful? No (0) Yes (0)
Jan 8, 2018 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Dec 07, 2017 Titan Company Customer Care's response Dear Beejit, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve
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