[Resolved] Titan Company — titan black ceramic watch

Niyati Karande

from Pune, Maharashtra

Address:

Shop No 3/4/5, Devgiri Apartment Opp. PL Deshpande Garden, Sinhgad Rd, Niranjan Park, Anand Nagar, Pune, Maharashtra 411009, 411009

I had given my creampie for repairs in pune city. Here's the address : Shop No 3/4/5, Devgiri Apartment Opp. PL Deshpande Garden, Sinhgad Rd, Niranjan Park, Anand Nagar, Pune, Maharashtra 411009

The store which closed since two months and I'm unable to locate the store not the customer support is of any help in locating the store. The watch is of 8k

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May 22, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Apr 08, 2019

Updated by Niyati Karande Sorry for the typo error its ceramic watch

Verified Support

Apr 09, 2019

Titan Company Customer Care's response Dear Niyati,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve