Titan Company — titan fragrance - skinn celeste fragrance for women

Address:

500062

Hi,

Greetings of the day!!!

This is to inform you that, we have purchased titan fragrance - skinn by titan on 11-october-2017 at max stores, dr. A. S. Rao nagar, kapra circle, secunderabad - 500062, telangana.

When we opened the perform, no fragrance was observed. This has been taken to the notice of max stores, to mr. Praveen kumar, who also observed the same. He said he would sort out the issue, but we met him couple of times. Yesterday, i. E. 17-oct-2017 when we met him, he stated that, he had contacted his stores in charge, the vendor who supplied the perform bla bla and will not do anything on the same as per the terms & condition.

Please refer para 1 of terms & condition - which says "merchandise will be ex changed within 30 days from the date of purchase provided the merchandise is unused, intact and in saleable condition and without use of perfumes, with the original product tag and invoice as the proof of purchase."

Refer para above, without opening the seal "how can anyone will come to know about the odor". The rest are adhered to - we tried to reach max for replacement within 30 days of time, we have carried the invoice as proof.

Request you to replace the same and waiting for your early reply.

It is also to inform you that, we are regular customer to max at a. S. Rao nager stores and we are being treated like this.