[Resolved] Titan Company — Titan Octane watch

Mauxu

Address:	Vadodara, Gujarat, 390022
Website:	www.titan.co.in

I have purchased titan octane watch from Gujarat VADODARA, it is just 2 months past and I am facing lots of problems(It is getting stops sometimes) in watch. I have complaint 4 5 times at Vadodara Central mall for the same but they gave me watch back by saying they have changed whole machine. But still I am facing the same problem. Now I am in Abudhabi so I cant go there and complaint it again. So kindly guide me and do needful as soon as possible.

Was this information helpful?

No (0)

Yes (0)

Feb 10, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Titan Company Customer Care's response Dear Mauxu,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.

We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve