Titan Company — ### titan show room in kolar

Vasanthkumar9055

from Bagalkot, Karnataka

Address:

M G road Kolar, Kolar, Karnataka, 563101

I had buyed the Titan watch in Bangalore. That time i didn't reduce the link size with confirmation of titan showroom employee, we can change the link size in all titan show rooms.
The i had visited titan show room in kolar on 28.02.2019 evening with the bill and warranty card.
The ### Titan show room response was speechless - Where i had buyed watch their only i need reduce this chain link size for any warranty also i need to visit where i buyed.

Then what purpose we need to buy this Titan watches and what purpose you are making the branches for services.

I don't want this watch now as per your response.

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Titan Company customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2019

Titan Company Customer Care's response Dear Vasanth Kumar,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve