I had the worst experience with Titan as the quality of the watch is very low and service is pathetic. I bought a Titan workwear watch on July 1st, 2023 and the colour started to fade away in just a week. When I realized that and went to Titan Service center in Jorhat, the unprofessional store manager denied warranty claiming it is due to scratches. I had a simple question - If it is due to scratches, then where is the scratch mark. The quality is so bad, what is the point of me paying for Titan watch. I will never purchase Titan watch after this experience. Casio service and watches are much better. My advise is be accountable. After paying so much money, all I got is low quality product and pathetic service. I'll never have anyone in my Circle wear a Titan watch and I'll let the whole world know how you treated me. The first day I went to store, I was said Manager was not there and that they said would call me. I never got the call so I visited yesterday again but was denied warranty. All I want is replace the entire metal strap.
In case you have to reach out to me, call me on [protected] or send an email at bhupesh.[protected]@gmail.com. This is my last hope. I am absolutely disgusted. Either fix it or stop selling such craps. I wasted my money.
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