[Resolved]  Titan Company — titan watch and after sale service

Address:

501, Crystal Plaza, 158 CST Road, Vidyanagri,, Kalina, Santacruz East, Mumbai - 400098, Mumbai City, Maharashtra, 400098

I have placed titan watch order via online through your registered website
I. E. https://www.titan.co.in/ and received the same on 31/10/2018. I am
Facing serious issue with this watch as it is getting slow and slow every
Time and not displaying correct time as and when required.

I have visited your official titan showroom i. E. World of titan (Khar
West), mumbai, three times within 4 months’ period due to the same issue.
This watch is under warranty period still i am facing this issue. This is
Not expected from famous brand titan. I have sent you last email on 27th feb 2019. But still no one visited to collect the watch. I am disappointed
With your service. Titan is good brand but the watch is worst i am facing
Problem on daily basis i don't have that much to visit to showroom on daily so request you to refund my money.

Request you to kindly refund back the whole amount to my registered bank
Account. I am your regular customer and still received this kind of product
From your end. This is not expected from your team.

Attached is the invoice of the watch, warranty card of the watch and screen
Shot of the delayed time of the watch for your reference.

I have called provided number more than 5 times but no one is picking up the phone. Request you to kindly resolve the issue either but replacement of watch or refund of money.
Titan service is really frustrating rather than resolving and you as a brand name titan does not care about customers sentiments, you only believe in selling of product and marketing the same. You does not care about whether customer is satisfied or not. This is very poor service provided by titan and poor product as well.