Titan Company — Titan watch colour fading issue - very worst and poor performance at coimbatore titan brook field showroom | |||
I (Sathishkumar m - +91-[protected]) bought new gold watch worth rs - 8500/- @ titan showroom located in brook fields, coimbatore. Within 6 months in dial area gold colour faded. And on 23.05.2016, i was directly visited to the same brook fields titan show room and ask them to rectify my issue (My watch with in the guaranty and also additional guaranty period). As on date there is no response from the titan brook field showroom. Very very worst response from the service end. Very very very poor service in titan brookfield shown. I don't required my watch - i will give my watch as a gift for very very very worst and poor performance at coimbatore titan brook field showroom guys and particularly to services people. Was this information helpful? | |||
Titan Company customer support has been notified about the posted complaint. | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve