| Address: | Bangalore, Karnataka | | Website: | www.titan.co.in |
I purchased a Titan fasttrack watch in Delhi on August 27th. Came to US on August 28th and opened the box to wear the watch and the face of the watch is cracked in few places.
I contacted Titan customer support and their response was - find a way to send the watch to India and we will see what we can do.
I own more than 10 titan watches and wait to come to India to buy a new titan watch because until now I believed in their quality and customer support in case I ever have an issue.
I have gifted more than 20 watches within the family believing in this quality but not anymore.
I could not even wear this watch once and this has left a very bad taste with me now. I am so disappointed in wasting my money on this watch and in this global age cant believe than Titan can't provide me with a solution just because in live in the US. I even asked customer support if they can send a replacement to my home in Delhi but no response since then. Was this information helpful? | 
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