[Resolved] Titan Company — Manager and staff of world of titan hilite mall calicut behaved in such a bad manner to me regarding a product of titan skinn spray | |||||
I purchased a skinn spray (FM04PGC) MRP 1840 from world of titan hilite mall calicut . i used only 25% of spray after that the nobe of spray not working i given the spray to showroom from where i bought till 15 days i didnt got any reply from there side i called them for details they r telling that they dont when will get the product if they got product they will inform not giving correct information after that i went to showroom and enquired the details on[protected].30 am sunday they r telling that they didnt got product "u can do what ever u can " they dont have problem i[censored] done anything against them this is the reply from manager and staff (Manager Name is Shameer Ali) this is the situation of a customer who bought a product from titan world Hilite mall calicut World of titan Hilite Mall calicut phone[protected] my side i want my money back no need of product Was this information helpful? | |||||
Mar 24, 2017 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Feb 20, 2017 Titan Company Customer Care's response Dear Rahman, Steve here from the Customer Relations team. Always here to help! We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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i have purchase titan watch on lifestyle viviana mall thane on dated 14.01.2017 model is 1623KM01M, i had already discuss titan customer care thane, dadar, domivlai services center related to matter, but unfortunately watch not proper working. so i want replacement of new watch because titan is a good reputed brands and company
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely
Steve