Titan Company — titan zoop watch for kids

Neminath classic

from Pune, Maharashtra

Address:

A 101, NEMINATH CLASSIC SUN CITY 100FT AMBADI ROAD VASAI[W] THANE, Thane, Maharashtra, 401202

I have purchase zoop watch for kid and it's titan brand. I have purchase on 10- aug - 2019 and start using from 15- aug-2019 but with in 3 days the watch dial and upper glass get out and same was fixed by sticking gum by titan outlet at vasai west but finishing of product is not as good as appear earlier. Hence request company to replace the product

Model no: nkc4038pp01
Hsn code: 9102

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Titan Company customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

Titan Company Customer Care's response Dear Neminath,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Aug 19, 2019

Updated by Neminath classic Name: jeetendra pragjibhai Patel
Contact: [protected]
Email. jeetendra.[protected]@ymail.com