Titan Company — Very poor service and no replacement policy or clear cut idea about warranty

Address:Khordha, Odisha, 751018

I am a old customer of Titan eye plus and associated with Titan eye plus situated at Ashok market Bhubaneswar for two reasons one Tata is a highly reputed company and brand.second owner of store is known to me despite that 3 years ago ni purchased a spec spending 22000 become non-functional after few days.i didn't say anything.but this year I purchased a spec the sales boy explained me that it's a 4d it had got many advantages so listening to the boy I ordered it cost 54000.00 .but to my utter surprise this one also not good.frame become loose from lens at mounting point this happened after 15 days only.i went there they just tightened up.then after one month same thing happened.again I consulted and did same thing.but just week ago again same thing happened .I telephoned to owner and he asked me to send.again they tightened up.but while I getting up from sitting position I heard a sound and I found a chip of glass from angle fallen off .I informed them and sent the spec.they are telling new glasses need to be put for that again same amount money I have to deposit.i am surprised.i asked them there is just 2 months passed and because of technical flaw this things happening why I will pay for that.they are not listening.so in that case I may go to consumer forum.but Titan eye plus service is very very poor.please think 100 times before step in to.
Dr akshay Kumar rout, Bhubaneswar, odisha[protected]
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    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information