[Resolved] Titan Company — watch model nk 2480sm0 titan

mini*1

from Kottayam, Kerala

Address:

baker junction kottayam phone 04812564686, Kottayam, Kerala, 32

I have a complaint about the watch i purchased from kottayam. Lower part of the dial which in contact with the skin was causing irritation to me, later developed into a serious
Allergic problem in a month and i stopped using it. I cant use it any more. I have been using steel watches for years and never had any problem. Kindly look into the matter.

Model nk 2480sm08 titan 2/4/2019

Invoice no.5493 dated 31/3/2019 amount 2595/-

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Aug 4, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

Titan Company Customer Care's response Dear Mini,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve