Titan Company — Watch return problem

Address:	Washim, Maharashtra, 444505
Website:	titan.Co.in

I ordered a watch which was delivered to me and I found that watch on without any tag used in a new watch to stop it's functioning also from the condition it appeared as the watch was used so I raised return request on 17 Jan but till date they have not scheduled a pick up and always say that kindly bear with us and pick up will be made. Now yesterday they asked me to drop the watch at a place which is 85 km from here just because i told them that i am going to complain to consumer forum.