Titan Company — worst customer care support & after sales service

Address:	Thane, Maharashtra, 401107
Website:	www.titan.co.in

I have order an Fasttrack watch on 7th September 2018 through Flipkart. Just within 1 month o[censored]se it stopped working. Service center guys denied to give any service as I have brought it online. After that I have wrote many mails to Titan but each time I got response that I have not picked up their call which is totally false as I have missed call alert aactivated on my mobile.Suddenly one day I received a phone call on 18th December 2018 from Grace in which she said that to visit the store once again with the watch and if the service center guys denies then she will speak to them. She also told me that she will available on call from 10am to 6pm from Monday to Saturdays and half day on Sundays to which I agreed. But today[protected]_Saturday when I visited the store and called her up she told me to call her on Monday as Saturday & Sundays are Holidays which clearly shows Titan Care executives don't have any commitment towards their Customers. For a single new watch that too from a branded company costing Rs 2500 I am facing so much issues like worst after sales service, no customer care helps even after writing so many mails etc.