Titan Eye Plus — Faulty Eyeglasses with Eye PD issue

Website:

www.titaneyeplus.com

Dear Sir/Madam,

I had purchased a pair of eyeglasses for nearly 25k from Titan Eyeplus Mangaore outlet in September 2022.

I am unable to wear it since it causes terrible pain above my eye brows and on the sides of both eyes whenever I use them.

Upon checking with a local eye store, I was informed that the Titan Eye glasses have Eye-PD issue.

I have personally visited the store and sent several mails to rectify the mistake and provide me a suitable glass which I can use.

However, till date, Titan did not give any solution except asking me to wait.

The glasses purchased for a huge amount is just lying in the cupboard because of imperfect lens.

Kindly intervene and resolve the issue and oblige.

Sincerely Yours,

Subramanyam