| Address: | 80 Cabin Road Golghar, Post Jagaddal Pin 743125 |
Dear Sir/ Madam
On 10/03/2022 I purchased one pair of spectacles (glass and specs) from your shop "Karuna Management Services Ltd" vide Invoice no. BKK00176000 dated 10/03/2022 after I have been examined/ checked at your shop by your Ophthalmologist (?) / optometry person, where she has prescribed the glass power (measurement) to be taken. Since I would get reimbursement from my office for the Spectacles (glass and specs), I need to collect the copy of the prescription (optometry advice copy, where the name and qualification of the person who examined my eyes for glass power should be there on the copy). But your shop simply denied to give me the same. The shop simply handed me one card where the glass power is mentioned, nothing else.
What is this? If they are denying to put on their qualification with registration no.it means they are not qualified enough to check our eyes. It means it's a fraud. And you are doing it to simply sell your spectacles products. This will definitely spoil your brand image.
I earnestly request you to look into it and provide me with the actual document which you are supposed to give.
Regards.
Bidyut Debnath
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