Titan Eye Plus — Purchased Progressive power glass are getting Stain on both glasses

Address:

Rungta Nivas ward no 16 MALANCHA ROAD, opposite Regent Saras apartment KHARAGPUR(W B)

I SAROJ RUNGTA purchased one frame from TITAN EYEPLUS, Midnapore(W.B) showroom and after eye power checked good quality progressive power glass purchased vide Invoice no B4X0009792 dt 07/12/2021 and get fitted. The lense was costly, but I purchased thinking that a branded shop will give better quality for safety of my eye. But after few days I found that spots are coming on glasses, and it’s staining gradually, ultimately I went yesterday at your Midnapore’s showroom, but attending MADAM denied to take it or repair it, and told that some thing is hitted on glass for that the stain has come. I told you see by touching glasses It is smooth and if there is any thing hitted there you will find some rough feeling, it’s not for any outside hitting, and since I am using spectacle since last ten years, I keep it quite safely. This time I choose to take your reputed showroom spectacle, no one entertain to hear our complain. I am sure that due to glass problem stains on both glass and at same position increasing. I request you to needful.